Summary
Date Posted: Thursday, January 12, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
• The role holder will assist the Inventory Manager in maintaining the smooth operation of a fast-moving environment. Responsible for the day-to-day management of supplies both from suppliers and returns from the field, its respective documentation, system updates, storage in respective designated locations and transfer within the warehouse functions, to ensure company's targets and objectives are met. Be attentive to customer requirements, ensuring that staff comply with health, safety and standard operating procedures. Responsible for housekeeping standards and continuous improvement within the warehouse.

Main Duties And Responsibilities:
• Plan, co-ordinate and monitor the receipt, storage and dispatch of goods
• Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage
• Organise, facilitate and manage stock takes at regular intervals
• Ensure that all relevant procedures and processes are followed and adhered to in line with the Company’s procedures and requirements
• Monitor and review operational methods to facilitate both qualitative and quantitative improvements within the operation whilst ensuring continuous customer service
• Control of Fork Lift Truck management to ensure full operational capacity and achieve daily targets
• Ensure that internal delivery processes are adhered to support dispatch time windows

Stock Accuracy
• To maintain accurate inventory records supporting procurement division in re-order levels and fulfillment of customer orders.
• Conduct Cycle Count inventory processes to ensure accuracy and timely execution
• Schedule categories for Cycle Count inventory and maintain strict records
• Oversee and evaluate stock rotation procedures
• Maintain adequate warehouse storage space
• Train warehouse staff in product dating and create procedures to eliminate loss
• Create an efficient space utilization plan
• Notify Procurement Division of shortages or other problems that could impact product availability
• Instruct Warehousing staff on proper procedures for locating and utilizing product inventory
• Check pick-list for accuracy in quantity and fully pick all items/products for kitting
• Quality verification of all commodities prior to release for kitting
• Prepare weekly inventory reports - stock on hand, product average sales and forecast of stocks) and any other report as requested by the management
• Preparation of stock for quarterly and annual stock take
• Reconciliation of physical & system stock in collaboration with Finance

Warehouse Operations Support
• Preparation of orders in OFS (Order Fulfillment System) – for picking, kitting and packaging
• Housekeeping as per Gemba policies
• Kitting process and procedures as and when called to
• Management of returns – oversee the returns process of commodities brought back from the field (receipting, handover of receipts to Finance, updating of returned commodities in to the system ERP). Adaptation of these processes in use of APP tracking.
• Training of staff in warehouse process and procedures, discipline adherence

Operations security
• To comply with security processes and regulations during a shift
• Continuously check operations activities via set CCTVs
• Escalate irregularities to Warehouse Manager
• Challenging unknown persons on premises
• Work hand in hand with outsourced security personnel to eradicate exposure to pilferage

Corporate Social Responsibility compliance
• To comply with Health & Safety and Environment regulations in order to maintain a safe working environment for self and all the warehouse employees.
• Participate in the corporate initiatives.
• Comply with the company's corporate social responsibility, health, safety and environmental standards and responsibilities as identified within Copia management e.g. no use of plastic bags.
• Participate in the corporate initiatives.

Customer Experience
• At any time and any where perform the activities and display the behaviours that are designed to deliver a distinctive Customer Experience.
• To contribute to customer satisfaction, both internal and external, by participating in the implementation of initiatives that aim to achieve customer satisfaction, loyalty and retention.
• Carry out relevant actions that address the outcomes of the Customer Loyalty as and when directed by the Management
• Identify ongoing service issues and recommend solutions to the Warehouse Manager

Qualifications & Experience
• A Bachelor's Degree in Procurement, Supply Chain, Store management or a related field.
• 3 years' working experience in a busy environment
• FMCG related experience is an added advantage

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• All candidates who meet the criteria outlined as above are encouraged to apply under the job vacancy “QSSU-COU-IVS-Inventory Supervisor”.
• Note:
• Deadline for applications is not later than 05:00 pm, 20th January, 2023
• Only shortlisted applicants will be contacted.
• Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION

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