Summary
Date Posted: Thursday, July 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Senior Operations Associate - Policy Administration

About Turaco
It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.
Turaco is a fast-growing financial services start-up in Africa that is bringing a new model to health and risk financing for emerging customers. Turaco offers subscription-based insurance products for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication, and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out and fast.
Turaco embraces diversity and inclusion in the workplace - we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Since launching in Feb 2019, Turaco has acquired 100,000+ end users. Over the next 24 months, that will grow to 1,000,000+ end users. We are growing very fast, and we’re looking for team members who can grow with us.
To learn more, visit www.turaco.insure

About the Role
Operating in a key revenue driver role for Turaco, the Senior Operations Associate - Policy administration will work on insurance policy data analysis and generating reports. The role reports to Turaco’s Insurance Operations Manager in Uganda and will help to assist the Insurance Operations Manager to obtain and process insurance quotes for our partners.

Key Roles and Responsibilities
• Ensure timely update of policy administration TAT data tracker for monthly reporting.
• Create and Implement new insurance data analysis methods.
• Review and validate customer data as it is collected for processing by the policy administration associate
• Review insurance policy data before uploading on to our internal CRM (TACO)
• Generation of billing invoices for partners and coordinate Finance sign-offs.
• Ensure insurers pay commissions and fees within defined turnaround times (where applicable).
• Training Partner Data handlers and Agents on submission of accurate customer data
• Maintain a report of all billed and collected premiums, commissions, and fees (where applicable) in the Revenue Management tracker.
• Generate and analyze data for the generation of management reports.
• Any other tasks assigned from time to time by the Insurance Operations Manager

Key Qualifications
• Bachelor’s degree qualification required.
• Insurance professional papers are an added advantage
• 3 years experience in policy administration
• Strong knowledge of and experience with Microsoft Office Suite, especially Microsoft Excel or Access, and Word.
• Strong track record of task delivery, reports generation reports, and the like.
• Sound interpersonal skills and communication skills.
• Ability to work autonomously and take initiative; demonstrate self-motivation and energy, work well under pressure, and meet tight deadlines.
• Willingness to work as a team member with people across geographies and cultures.
• Fluency in spoken and written English is essential, local language knowledge is preferred.
• Live Turaco’s values – care and protect our customers, do the right thing for our customers, and have fun!

Total Compensation & Benefits
Turaco offers a competitive salary commensurate with experience. We combine that with a mix of useful employment benefits like stock option plans and healthcare and a company culture that allows you to enjoy your work while making meaningful connections.


Work Hours: 8

Experience in Months: 36 12:00:00 AM Bachelor Degree

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