Summary
Date Posted: Wednesday, October 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

2 Collections Supervisor SME (Small & Medium Enterprises) Product

Key duties/responsibilities:
• Develop and implement strategies to reduce and manage default rate and efficient management of the loan portfolio
• Coaching on negotiation skills and best options available in collecting from hardcore clients.
• Keep litigation cases low and ensure court matters are settled amicably and avoid unnecessary wastage.
• Effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.
• Communicating job expectations; planning, monitoring performances and motivating loan officers to improve their performance.
• Instilling discipline among Loan officers in regards to collections.
• Ensure and maintain a good culture within the officers and continuously encourage cohesiveness.
• Implement strategies that increase collection efficiency.
• Ensure that the SME officers are proficient with standard operating procedures and 100% implementation of the Delinquency Escalation Processes.
• Create an enabling relationship with the other departments and ensure all stakeholders understand our processes.
• Work closely with the customer service department and ensure implementation of strategies that enables us satisfy our customers.
• Train field officers on the importance of valuing our customers and ensure SME team has customer centered culture

Required Qualifications and Work Experience:
• A Bachelor’s Degree in a relevant field.
• At least two (2) years’ experience in a related role in a Financial Institution.
• Computer Knowledge.
• Excellent Numerical and Analytical Skills


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug  
Deadline: 14 th October 2022

Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd (PHL).
PHL does not and shall not discriminate on the basis of race, colour, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations.
These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.


All Jobs

QUICK ALERT SUBSCRIPTION