Jobs at:
Phoenix of Uganda Assurance Company Limited

Vacancy title:
Broker Relationship Manager

Deadline of this Job:
16th December 2016

Duty Station:
Kampala, Uganda

Job details:
ABOUT US:
Established in East Africa in 1912, Phoenix of East Africa Assurance Company boasts over 100 years of providing quality Insurance cover.
Our experience and tenure have as the oldest insurance company in the region seen us build a solid reputation in the markets we serve.
Phoenix of Uganda Assurance Company Limited was licensed to do business from November 2003, however, the official transactions started from January 2004.
The Company offers a wide range of General Insurance Products on the Market.
In May 2014, controlling interest in Phoenix of East Africa Assurance Company was purchased by Mauritius Union Group (Est. 1948) – a Public Listed Company, one of the largest financial services companies in Africa.

JOB SUMMARY:
The Broker Relationship Manager’s responsibility is to manage relationships with a portfolio of all Insurance Brokers and/or identifies and converts new account opportunities, to drive profitable revenue growth. You will develop, manage Broker Businesses and sales pipelines and/or identify, qualify and close new business opportunities, working with Operations, Claims and Underwriting colleagues to ensure successful delivery and timely Premium Collections.

His/her job is to accomplish business targets and engage in and support business research, market intelligence and development to promote continual innovation and business growth.

KEY DUTIES AND RESPONSIBILITIES:

• Developing, promoting and managing the overall Broker Distribution Channel through business strategy developments and reviews to meet the agreed Company Production and Profitability targets
  
• Achieving Business targets through Planning, Strategy and Production target setting i.e. Formulating sales strategies for different products and achieving agreed targets
  
• Overseeing the SLAs with the Insurance Brokers and ensuring implementation of the agreed service levels in the SLAs i.e. ensuring timely service delivery as per agreed standards
  
• Ensure Timely Collection of Insurance Premiums from the Brokers in line with the signed SLAs
  
• Building and maintaining relationships within Insurance Brokers to thoroughly understand their strategy, culture, personalities, customer base and decision making and ensure they fully understand Phoenix Assurance propositions.
  
• Working with Brokers on a day-to-day activity, training, motivating and developing Incentive measures to meet long-term and short-term goals for Business growth
  
• Ensuring compliance with regulations and procedures as laid down by the regulators by keeping up to date with all changes in the regulatory framework;
  
• Conducting weekly / monthly meetings with Brokers and Internal Staff to review performance, disseminate company information, address common problems and concerns and rally the team to achieve the set goals.
  
• Monitoring Loss Ratio and retention trends and works with Marketing Manager to adjust Broker Channel operations to address underperforming results
  
• Organizing and participating in Market Awareness Campaigns to increase the Company Brand Visibility and Improve positioning
  
• Regularly Meeting with Brokers to resolve issues where necessary.
  
• Any other duties that may be assigned from time to time.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

• Prior experience in Customer Relationship, Business Development, Branch, Sales or Insurance Manager Roles
  3-5 years working Experience in Insurance, Banking, Finance or Telecommunications Sectors
  
• Insurance industry Knowledge of the General Insurance Market and Operations is an Added Advantage
  
• Successful track record of meeting sales goals preferred.
  
• Sales acumen - Practical intelligence and ability to handle different sales related situations
  
• Result Orientation- Performance oriented and should give due importance to goal setting, performing and achieving.
  
• Excellent Interpersonal, Presentation & Communication skills
  
• Ability to work in high pressure environment
  
• Computer literate in MS Office and other office applications
  
• Ability to Multitask - Prioritize and handle multiple work

Job application procedure
All suitably qualified and interested candidates are strictly encouraged to send an Updated Resume/C.V to the address below indicating the job title in the subject of your email.

For Example: REF: Application for Broker Relationship Manager to: DAmio@phoenix-assurance.com
DEADLINE: 16th December 2016

Ladies are encouraged to apply