Summary
Date Posted: Friday, September 22 2023, Base Salary: Not Disclosed

JOB DETAILS:
Description
Line of Service – Core Business Services
We are currently looking for a Business Development Associate to join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help HCBS deliver exceptional quality service to our clients, win in the marketplace and support HCBS’s growth and profitability.

Reporting to the Business Development Lead, the Business Development Associate will be responsible to grow revenue by sourcing for business through direct sales and managing sales through channels and intermediaries assigned area as well as maintaining customer relations.

Key Responsibilities
Business Development
• Proactively identify and generate new business opportunities.
• Follow-up sales leads and successfully close sales opportunities.
• Take responsibility for achieving revenue targets.
• Identify and develop a sales pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Revenue and profit generation, including new business development for the company.
• Prepare daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand. In addition, prepare status reports on client meeting and sales strategies.
• Maintain timely and accurate information within company Customer Relationship Management (CRM) database.
• Keeping records of customer interactions and transactions and making sure that the same has been logged to the CRM.
• Facilitate and ensure timely collections of payments as per the company's credit policy.

Relationship Management
• Build business relationships with customers.
• Provide excellent account management service to key accounts.
• Assist clients understand features and benefits of HCBS products and services.
• Assess customer’s experience after service delivery and provide feedback to HCBS.

Customer Service
• Develop key internal departmental relationships to ensure commitments to clients are delivered to the highest possible standards
• Business Planning
• In consultation with supervisor, participate in planning customer acquisition activity.
• Keep accurate records of all sales activity and outcomes.
• Provide accurate forecasts of sales revenue.
• Provide management with feedback on emerging market trends and activities in order to support innovation.
• Maintain an up-to-date log of industry and competitor activity in the market and regularly update the BD Lead

Marketing and Public Relations
• Maintain an up-to-date database of clients and partners.
• Identify relevant industry and business expos/forum for HCBS to participate in for brand awareness and acquire new contacts.
• Support marketing and public relations activities as and when needed

Qualifications & Experience
Essential
• Bachelor’s degree in Sales, Business Administration or related studies from a recognized institution
• Demonstrated proficiency in Ms. Office and working knowledge of Customer Relations Management (CRM) system.
• Excellent communication skills, both written and verbal
• Good administrative and organizational skills with attention to detail
• Excellent time management skills and ability to prioritize within a busy workload.
• Ability to work effectively as part of a team.
• Initiative to work with a minimum of supervision.
• Excellent IT skills including competence with Microsoft Office products (Word, Excel, PowerPoint, and Outlook in particular)

Desirable
• Experience of business acquisition/proposal writing
• Ability to review and summarize complex documents.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

All candidates who meet the criteria outlined as above should submit their applications under the job vacancy “HCBSU-FAA-FINANCE AND ADMIN ASSOCIATE” via recruitment@hcbsltd.com 

Note:
The deadline for applications is not later than 05:00 pm, Friday, 29th September 2023.


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