Summary
Date Posted: Friday, September 30, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job purpose
To coordinate and control a full range of business support services for the Social Protection and Resilience activities, to ensure that services are delivered effectively.
At this level, the job holder is expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. They have responsibility for undertaking specialised business support work, such as organisation and coordination of work. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. The job holder is expected to manage resources.
To coordinate and control a full range of business support services for a specific professional area of work, to ensure that services are delivered effectively.

Key accountabilities (not all-inclusive)
1. Provide dedicated assistant support to the Social Protection and Resilience Unit.
2. Assist the Activity Manager for Asset Creation and Livelihoods and Technical Assistance for Emergency Preparedness and Response in planning, monitoring, and reconciling budget(s) to ensure that planned financial resources are used effectively.
3. Provide technical support and assist in the development and implementation of various activities and processes for asset creation and livelihoods and technical assistance for emergency preparedness and response.
4. Oversee the maintenance of records and databases to ensure information is organized and readily available for the social protection and resilience staff.
5. Establish and maintain a repository of supporting documents for personnel costs, travel costs and related subsistence allowances, others costs, and transactions with / of CPs for projects.
Key accountabilities 1/1
1. Undertake data analysis (e.g., food assistance needs, resource utilization, programme status, performance) and highlight trends/issues ensuring deliverables adhere to corporate standards and quality control.
2. Prepare and/or consolidate reports, documentation, correspondence, and briefing notes in relevant areas pertaining to social protection and resilience.
3. Coordinate monitoring and reporting processes for the Social Protection and Resilience Unit, including ensuring the timely setting of targets, monitoring of performance, and preparing timely and quality inputs for relevant reports (including Annual Country Reports, Annual Performance Reports, donor reports, country briefs and pipeline reports).
4. Manage, on behalf of the unit, procurement, and partnerships related matters.
5. Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
6. Provide a full range of complex business support services to social protection and resilience staff to contribute to the effective functioning of business operations.

4Ps core organisational capabilities
Purpose
• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People
• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance
• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership
• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Standard minimum qualifications
Education: Bachelor’s degree in administration, business, social sciences or related fields. A post-secondary certificate in an area relevant to social protection and/or resilience is desirable.
Experience: Six or more years of progressively responsible work experience in social protection and resilience or related areas, with experience in general administrative work
Knowledge & Skills: Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• In-depth capacity for using WFP systems and tools for financial management, monitoring and procurement

Desired experiences for entry into the role
• Good communication skills in order to provide specialised business support services to a wide range of individuals.
• Ability to analyse and interpret financial data and monitor budgets.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialised services.
• Ability to build relationships with a variety of individuals across functions.
• Experience in coordinating the work of others and self and training and
• supporting others.
• Ability to maintain confidentiality
Languages: Fluency in both oral and written communication in English.


Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure
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