Summary
Date Posted: Friday, September 15 2023, Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the position:
To Effectively Coordinate and Provide Technical support Cluster Community Engagement and Sponsorship Operations within partnership standards for the wellbeing of children.

Key Outputs/Responsibilities.
Management of Child Sponsorship Systems
• Manage Sponsorship systems both Technical and Business processes within partnership guidelines.
• Carry out timely system upgrades, maintenance and provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs.
• Support Staff and partners on utilization of the horizon mobile phone and any other new gadgets.
• Support the Cluster/ AP with IT related issues (Cluster IT Focal Persons)
• Carry out system data quality audit (RC Bio data, monitoring field, and participation).
• Support staff &COVAs to collect and upload quality data into Sponsorship systems.
• Functional Cluster Sponsorship Systems and Phones to do Sponsorship Field Operations
• Staff and Volunteers demonstrate capacity to use the Sponsorship systems.
• All cluster IT related issues identified and reported in time for management action.
• Authentic data in horizon system( Quarterly data audits field reports)

Coordination of Child Sponsorship operations
• Timely update of quality child data and SO communications (queries, GN, mails, child monitoring, and participation) into Child Sponsorship systems. (100% data entered for all RCs).
• Monthly generate, compile, analyze and submit systems and Child Wellbeing reports to management.
• Effectively manage RC supplies (New growth, RC Death, Drops, Holds)
• Analyze variance reports, Child Status Reports, Project reports and guide the Programme/ cluster team in utilizing information for effective and efficient sponsorship operations
• Coordinate completion of annual correspondence requirements (APRs and Christmas Cards).
• Ensure quality assurance of all sponsorship operations indicators.
• Identify and build capacity of Staff and partners in child sponsorship operations.
• Work with the AP-coordinator to develop an annual integrated monitoring plan.
• Effectively manage and track all RC and family Participation in WV Programs through implementation of the annual integrated monitoring plan in line with the sponsorship standards
• Support SOOs in Community engagement and sensitizations on Sponsorship model.
• SOIs responded to and implemented within equal to or above 95% every month(All SOIs kept in green on a monthly basis)
• Quality child wellbeing report generated every 15th shared and reflected on with AP team monthly.
• 100% of the SO expected RC numbers maintained.
• Provide and reflect on weekly SOI, case management status and maintained RC management at 100% or +/- 2% weekly.
• 100% completion of APR and Christmas Card requirements per set standards.
• All SOIs and Rich media contents reviewed for timeliness, completeness and validity
• Cluster Staff and Volunteers equipped with skills and competences to deliver Sponsorship.
• Minimum of three (3) participation change statements per RC updated according to the DIP. Cluster/AP annual integrated monitoring plan in place.
• RC participation tracked, updated and reflected on within the cluster/AP as per the monitoring plan quarterly.
• Improved RC participation and community engagements.

Manage Communication and Sponsor Relations
• Coordinate communication between spon onsors and RCs for the AP
• Communicate with Support office compliance with sponsorship standards (timely notification on anticipated delays and reasons to justify)
• Adopt, Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards
• Monitor and advise staff on Child Sponsorship communications from Cluster to NO/SOs.
• Expeditiously monitor, advise and follow up on all Sponsorship communications from NO and SOs to the allocated APs with the SOO and AP Coordinators.
• Timely response of all communications to sponsors within standards.
• Timely response of all communications to Support Office Communication within standard.
• Safeguarded sponsor information and systems from unauthorized access( all incoming correspondences checked for sponsor information, sponsorship office and gadgets accessed by authorized staff/ partner)
• Timely and Excellent communications between NO/SO and Clusters

Management of Sponsorship Initiatives
• Effectively manage implementation of Partnership initiatives (CDPCs, Sponsorship 2.0, and Digital Story Teller, LEAP Frog, Chosen,) in line with the partnership guidelines and timeframes.
• Develop AP initiative Implementation Plan and roll out as per NO timelines.
• Effectively manage implementation of initiative(s) as per plan and report on progress, recommendations within partnership guidelines.
• Train, coach and mentor staff and partners on the initiative and follow-up on utilization of the initiative.
• Follow up with staff and Partners to ensure 100% return on investment of CDPCs materials, horizon mobile phones, Chosen, and digital story teller materials through 100% utilization of the systems for the intended objectives.
• Sponsorship 2.0 Child and Community contents, Digital Story Teller, LEAP-Frog, Chosen delivered with quality within planned timeframes.
• CDPCs established and functional, RC participation tracked and reported monthly
• Staff and Volunteers Capacity development in new initiatives (Capacity needs assessment for COVAS and SOOs conducted and documented on a quarterly basis)
• All materials used for RC participation and engagement and tracked for usability.

Management of external engagements with SOs
• Ensure quality and timely Communications between Cluster, NO and SOs.
• Establish and coordinate timely delivery and dispatch of quality messages/ correspondences
• Manage Sponsor visits to their sponsored children within the cluster/AP in line with child Sponsorship standards. (Organize all logistic needs at cluster/AP).
• Attend to Sponsors and follow up on child and adult safe guarding issues.
• Document and report Programme key findings from sponsor visits, recommendations and opportunities
• All correspondences posted/scanned &uploaded in horizon to sponsors within 2 weeks of completion.
• Sponsor Visits coordinated and managed at the cluster within the Sponsorship and Protection standards.
• Sponsor visits engagement reports submitted per set standard.
• Child and Adult Safe Guarding
• Ensure all RCs have a signed consent form on file.
• Ensure that Videos and photos being sent to NO, SOs/GC meet sponsorship standard.
• Support in the organization of the internal child and adult safe guarding committee meetings at the cluster/AP offices.
• Monitor the wellbeing and child abuse cases of RCs and report any violations in accordance with the child and adult safe guarding policy and guidelines
• Work with Child Protection Officer to ensure child and adult safe guarding compliance standards at the cluster/AP.
• All RCs have signed or electronic guardian/parent consent forms on file.
• All sponsorship Media checked for violations of child and adult safe guarding policy and dignity.
• RC Case management and violation of child & adult safe guarding policy cases addressed on a quarterly basis.
• Staff and partners demonstrate understanding and comply to child and adult safe guarding policy.

Qualifications: Education/Knowledge/Technical Skills and Experience.
• A University Degree information Technology, Computer Science, Information Systems and Statistics or any other related field.
• 3 years Experiences and knowledge in data entries, analysis and data base management are added advantage
• Computer literate
• Must be a committed Christian
• Computer skills in Windows, MS Excel, Word, publisher and power point, MS Access and Data analysis tools.
• 3 Years of Experience in Computer systems support and Field engagements


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

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