Vacancy title:
Client Relations Officer

Jobs at:

Deadline of this Job:
Sunday, April 16 2023 

Summary
Date Posted: Sunday, April 16 2023, Base Salary: Not Disclosed

JOB DETAILS:
The National Environment Management Authority (NEMA) was established under the National Environment Act, Cap. 153 and continued under the National Environment Act No-5 of 2019 as the Principal Agency for Environment Management in Uganda with mandate to Regulate, Monitor, Supervise and Coordinate all activities relating to the environment in Uganda.

Applications are hereby invited from suitably qualified NEMA staff to fill the following vacant positions on the new NEMA structure.

Purpose of the job:
Support the Front Office function of the Authority.

Key duties and responsibilities
1. Receive and guide NEMA visitors
2. Respond to inquiries
3. Receive and forward documents to responsible officers
4. Direct visitors to the people and offices they desire to see or go to
5. Manage the switchboard, generate and circulate usage print outs
6. Receive feedback from NEMA visitors and forward them to Management, and
7. Perform any other official duties as may be assigned by the supervisor

Person specifications
Qualifications:
• An Honors Bachelor’s degree in the relevant field of Front Office Management,
• Office Management, Tourism and Hospitality, Business Administration or Public Administration

Key competences and skills
a) Knowledge and skills in customer care
b) Ability to work as a team
c) Interpersonal and communication skills
d) Computer literacy


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Details of the Job Descriptions and Person Specifications for the above positions are available on the NEMA website www.nema.go.ug 

Staff of Uganda Police Force, Uganda People's Defense Forces, Uganda Wildlife Authority and the Uganda Intelligence Services who have requisite requirements for the positions of Manager Environment Protection Force, Principal Environment Intelligence Officer, Principal Investigations Officer and Environment Protection Officer may respond to this Internal Advert for only the said positions subject to their internal clearance processes as appropriate.

Potential candidates should download an application form from the NEMA website, fill the form and attach "O" and "A" level certificates, Bachelor's and Postgraduate Degree Transcripts and Certificates, Professional certificates where applicable and Employment letters in one pdf file named: "Position-Name of Applicant".

The one pdf file should be submitted to ed@nema.go.ug not later than 16th April 2023. Applications not in one pdf file and those arriving after closing time will not be considered.

Applicants are allowed to apply for not more than two posts. Those who applied for the re-advertised jobs, need not to reapply except if they have now acquired requisite qualifications.

Only succesful candidates at any stage shall be contacted.

Any form of lobbying to Executive Director, Board or any other authority or individual will lead to automatic disqualification of the Applicant.

All Jobs

QUICK ALERT SUBSCRIPTION