Summary
Date Posted: Monday, March 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
JOB TITLE: Communications Manager (01)
REPORTS TO: Head of Marketing & Communications
NATURE OF ADVERT: External

JOB PURPOSE
The job holder is responsible for overseeing the creation and implementation of internal and external communication strategies on behalf of the bank across different platforms, as well as delivering its Corporate Social Responsibility agenda.

KEY RESPONSIBILITIES /KEY DELIVERABLES
• Develop a robust communications strategy which will bolster the bank’s brand, image and reputation through consistent messaging and innovative communication methodologies.
• Oversee all internal and external communications for the bank, ensuring its message is consistent and engaging.
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
• Create style guides and brand voice outlines for all public relations, marketing, and advertising materials.
• Deliver internal and external communications and messages through different communication channels and modalities such as but not limited to the company’s website, social media, newsletters, press releases, publications, online events, etc.
• Oversee the bank’s social media content, strategy and communications.
• Lead creation of video and audio content to support the bank’s communications strategy

BUSINESS BEHAVIOURS
• Strong communication skills (oral and written)
• Self-organization and task effectiveness
• Customer centricity and a passion for the PBU brand
• Interpersonal and teamwork skills, with ability to build relationships inside and outside the Bank.
• Ability to work under pressure in a fast-paced environment.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
• Bachelor’s degree in communications/ journalism, Marketing, Business, or a related field
• Professional qualification in CIM/CIPR is an added advantage.
• A minimum of 5 years’ proven experience in a similar role.
• At least 5 years’ experience in marketing with a bias to PR, Communication and Media Management.
• A confident communicator and presenter
• Knowledge of the Bank’s Policies, Processes and Procedures relating to communication and Brand management.
• Knowledge of the Bank’s business model, its strategy and all of its products and services.
• Good sense of customer behaviour and solid grasp and interpretation of the market environment.

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION
Cover letter, Detailed CV, and Copies of academic documents all as one file.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Online applications addressed to Chief Human Resources Officer, PostBank Uganda.
• Send application to hr@postbank.co.ug  with job title as subject.
• Closing Date: Friday 15th March 2024 at 5:00pm.
• Only shortlisted candidates will be contacted.

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