Summary
Date Posted: Friday, April 28, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Summary: The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of Computer Management Assistant (LAN/WAN)- CDC

The work schedule for this position is: Full Time, 40 hours per week

Start date: Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No
Duties: The Computer Management Assistant works closely with the Information Technology Team Lead to implement and maintain the network and communication infrastructure for CDC Uganda. Among the responsibilities are the upgrading and maintenance of Local Area Network (LAN) systems, computer hardware and software, system design, document management platforms, audio/video platforms, security, and internet connectivity for CDC Uganda’s Embassy and Entebbe offices.


Qualifications and Evaluations
• Education: A Bachelor’s Degree in Information Technology, Computer Science, Computer and Systems Engineering, Information Systems Engineering, or Information Systems Management is required.

Requirements:
EXPERIENCE: At least 3 years of progressively responsible experience in the operation of current Local Area Network (LAN) systems, including experience with Microsoft’s most recent releases, information technology (IT) hardware, communication systems, networking components, and cabling is required.

JOB KNOWLEDGE:
• Good knowledge of host government’s IT infrastructure and capacities as well as capacities of CDC partner organization is required.
• Job holder must have knowledge of local vendors and suppliers in order to determine what IT equipment and supplies may be purchased locally.
• A thorough understanding of the design and support procedures for Local Area Networks is required.
• In-depth knowledge of personal computers, peripherals, and LAN hardware is essential, including servers, switches, hubs, cabling, patch panels, and various other devices required for the implementation of LAN/WAN systems is required.
• In depth understanding of Local Area Network hardware/software components, Microsoft Windows and windows Server operating systems, application/hardware installation use is required.
• Certified Microsoft and HP personnel with knowledge of Local Area Network design and support methodologies required. In-depth knowledge of personal computers, peripherals and LAN hardware including HP and DELL servers, Cisco switches, Cisco security routers, Cisco ASA firewall (VPN), Structural Office cabling (SOC), Fiber office cabling (FOC), (SOC) patch panels, (FOC) patch panels, wireless router internet hardware and other various hardware required for the implementation of LAN systems is required.
• Job holder must have detailed knowledge of automation policies, procedures and standards of CDC.
• Incumbent must have a good understanding of the functions and structures of the various sections in CDC and will often be called upon and is expected to provide user’s support for applications being used by the various sections.


Evaluations:
LANGUAGE: Good Knowledge in English speaking/reading/writing is required. This may be tested.

SKILLS AND ABILITIES:
• Must possess good technical skills to troubleshoot, diagnose and resolve hardware and software problems, thereby maximizing the capabilities of Agency computer resources.
• Incumbent must be able to work independently to assess advanced IT problems and issues and develop realistic solutions. It is crucial to be able to develop, deploy, and manage LAN/WAN systems as part of a support team.
• The ability to work well in a team environment and adhere to deadlines established in conjunction with the team leader is required.
• JH must have numerical skills in order to accurately complete network configuration calculations and conversions. It is necessary to multitask, plan, coordinate ambitious schedules, and provide exceptional customer service. Communication skills with various levels of staff and management are essential.
• Ability to read technical manuals in English is required. Must be capable of directing training for computer program applications at the advanced level.
• The incumbent must plan his/her work activities and be able to make revisions to accommodate short notice deadlines. Job holder must have very good oral and written communication skills. Job Holder should expect to perform some heavy lifting (up to 50 lbs.) while working in the office or warehouse environment moving printers, heavy desktop UPS, desktop computers, and other IT equipment. This may be tested.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Interested applicants click here to apply


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