1. Title of the tender project for which Consultancy Services are requested Azure Cloud based Backup and Disaster Recovery Services

2. Company requesting procurement aBi Development Ltd & aBi Finance Ltd

3. About aBi

aBi comprises of two companies limited by guarantee: aBi Development Ltd and aBi Finance Ltd. aBi Development provides development finance as matching grants and Business Development Services to agricultural producers and agribusinesses targeted at 6 value chains: Coffee, Oilseeds, Pulses, Cereals, Horticulture and Dairy.

aBi Finance supports strengthening of financial institutions by providing matching grants for Financial Service Development (FSD). Lines of Credit (LoCs) to Financial Institutions for on lending to agribusinesses, and an Agriculture Loan Guarantee (ALG) scheme. The primary objective of aBi is to improve profitability, income and employment by Ugandan farmers and agribusinesses.

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4. Summary of the Procurement

aBi is improving the disaster preparedness for its critical Information Technology infrastructure, applications, and services. The purpose of this TOR is to solicit proposals from vendors qualified to perform an implementation of Azure Cloud based Backup and Disaster Recovery services. For a 12 month contract from March 2023 to March 2024.

5. Specific Goals and Objectives

aBi is planning to continue its current backup system and IT Disaster Recovery plan using the Microsoft Azure platform, with a fully functional cloud storage, backup, and recovery solution.

The goals include:

1. Understand the current on-premises and cloud environment applications for both aBi organizations [aBi Finance and aBi Development].

2. MS Azure solution should be in line with aBi's DR Plan and meet the disaster recovery needs of the organization.

3. Provides DR capabilities for on-premises systems, services, and data, with the ability to restore to a data point (RPO) up to 96 hours, back from the time of a DR incident.

4. Provide DR capabilities for a Restore Time Objective (RTO) of no longer than 24 hours after the time of the recorded data loss incident.

5. Scheduled, continuous, or ad hoc backup and restore processes for scalable cloud or on-premises data across multiple types of media.

6. Provide key data restoration services in-line with the overall Business Continuity Plan (BCP).

7. Improve DR service provision by the aBI ICT Department, by being able to avail restored data to users via the MS Azure platform, without the need to visit a physical data center.

8. Increase on the Vfm, efficiency, and efficacy of our existing service.

9. Back up of aBi's entire Server environment.

10. Provide remote access to the aBi server environment, using the safest and most secure methods available.

11. Be entirely compatible with aBi's MS365 user interface platform. 12. Provide 2 X DR Drills within the 12 month contract.

13. Provide onsite Technical Support to aBi for any DR event, and all DR Drills, for the duration of the contract.

14. Provide training and capacity building of the existing IT Officer for sufficient monitoring, oversight and use of all DR tools and dashboard provided by the Azure platform.

6. Technical Requirements

1. To support the above-mentioned solutions, it is essential that supplier(s) have the right mix of business and technical capabilities to support the required design, development and implementation of solutions as listed below;
2. Demonstrated ability to assist in articulating and implementing a robust and accurate Information Architecture across relevant solutions.
3. Indicate if you have a partnership with Microsoft, HP, VMware and Sophos and describe the level of your partnership.
4. Proven expertise in undertaking similar projects.
5. Provide a minimum of three (3) references for customers with similar technology being proposed.
6. Proven expertise to carry out adoption and change management for Microsoft related workloads.
7. The implementing team should have certified personnel in Microsoft, Sophos, VMware certified engineers and Networking technologies.
8. Expertise and accreditations in Storage Administration and Networks.
9. Compliance documents such as registration certificates and tax compliance documents e.g. VAT, WHT, registration certificates etc.

Guidance on submission of Proposal

Only Soft copy of Technical and financial proposals should be sent to procurement@abi.co.ug

The subject: "Azure Cloud based Backup and Disaster Recovery Services"

Submission deadline is before 5:00pm on Thursday 15th December 2022.

PLEASE NOTE:

To participate in the pre-bid meeting to be held virtually on 02nd December 2022 at 10am, please register by sending an email to procurement@abi.co.ug to receive the meeting link before the meeting date.