Summary
Date Posted: Wednesday, October 09 2024, Base Salary: Not Disclosed

JOB DETAILS:
Minimum Qualification
Applicants should be Ugandans holding an Honours Bachelor’s Degree in Public Relations; or Hospitality; or Front Office Management; or Social Sciences obtained from a recognized University or Institution

Working Experience

Duties
The incumbent will be responsible to the for performing the following duties:-

- Receiving clients who visit the Department and closely interact with them to understand how to solve their needs;
- Checking completeness of the clients’ paper work/submissions before referring them to the technical desk;
- Supporting clients in obtaining and filling the relevant forms/documents;
- Answering enquiries by clients and providing adequate information to clear their queries;
- Responding to client’s complaints and referring them to the appropriate service provider for complete service;
- Following up on cases of clients who were not fully served and providing feedback to technical staff and the client;
- Compiling periodic reports on overall customer care and satisfaction with the Department’s services;

- Any other duties as may be assigned from time to time.

Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure
Interested and Qualified? Click here to apply

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