Summary
Date Posted: Tuesday, May 14 2024, Base Salary: Not Disclosed

JOB DETAILS:
Reporting to the Marketing Assistant, the Customer Service Assistant is responsible for ensuring a positive and professional customer experience as the primary point of contact for customer inquiries, concerns, and assistance.

Required Skills and Qualifications
• At least a Diploma in Marketing, or other related fields with at least one year's proven work experience in a customer service
• A proficiency in at least 2 Ugandan dialects is a basic minimum
• Excellent communication skills with the ability and patience to manage challenging customers
• Organized and able to accurately record, document client calls, information, and Issues
• Sound communication and interpersonal skills
• Keen attention to detail


Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Hiring Team at careers@yalelo.ug; Not later than 17th May 2024
Submit your Letter of Expression of Interest, detailed Resume and Certified academic documents with a daytime telephone number as one pdf document, quoting the position you have applied for in the subject line. Only shortlisted candidates will be contacted.


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