Vacancy title:
F&B Manager

Jobs at:
International Hotel Chain

Deadline of this Job:
July 6th 2018

Duty Station:
Kampala, Uganda

JOB DETAILS:

JOB TITLE: F&B Manager
Created by: HR Director
DIVISION: Fond and Beverage
REPORTING TO: Director of Fund and Beverage
LEVEL: Manager

GENERAL RESPONSIBILITIES
Customer Relations

• Maintaining a professional relationship with all HODs, associates and guests
• Conveys the image of the hotel

Professional Techniques/ Production

• interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.
• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.
• Interact positively with customers promoting hotel facilities and services.
• Resolve problems to the satisfaction of involved parties.
• Answer telephones in a clear voice, coordinate and document reservations.
• Organize special events in the restaurant such as cocktail receptions, weddings.
• Maintain communication with all departments to ensure customer service needs are met.
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
• Verity temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments tor consistency.
• Maintain profitability of outlet to support overall hotel operation.
• Control payroll and equipment costs (minimizing loss and misuse).
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead.
• Evaluate cost ettectiveness of all aspects of operation. Develop and implement oost saving and profit enhancing measures.
• Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence.
• Provide direct service to guests as needed, including, but not limited to, sewing tables, bussing tables, seating guests arid general clerical cashier duties.
• Participate in the Hotel “Manager on Duty‘ program.
• Comply with all Corporate and Hotel Standards and Procedures
• Promote by example the principles of “Sheraton Cares for You"
• Actively promote a work environment, which cares tor guests and colleagues alike.

Specific Job Knowledge, Skills and Abilities
The individual must possess the following knowledge. skills and abilities and the able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation using some other combination of knowledge, skills, and abilities

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.

Supportive Functions
in addition to performance of the essential functions, this position may be required to perform e combination of the following supportive functions with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel

• introduce and recommend preferred vendors as determined with the revenue goal of the hotel.
• Participate in china, glassware, silverware, and linen inventories as necessary.
• Maintain solid and open communications with all hotel operating departments.
• Maintain good working relations with preferred vendors of the hotel and ensure adherence to function space policies and all codes and regulators.
• Maintain up-to-date information on program and food and beverage events
• Attend all department and hotel meetings as necessary.
• Supervise support stall and provide ongoing training and support as necessary.
• Maintain accurate par levels and inventory of supplies and equipment within the department

Management and Administration

• Well conversed with the Hotel Operation, Policies and Procedures, and acquainted with physical layout of the Hotel
• Ensure proper care of all equipment and furniture entrusted tor use.
• Behaviour should be geared in such manner as to represent the Hotel in the best possible way at all times.
• Reports to work in good time before commencement of duty.
• Wears appropriate business attire and ensures a proper appearance so as to present the Hotel in the best possible way
• Ensure that confidential record and other confidential information is properly safeguarded, and is not removed from the office
• Does not disclose any financial information or any other information of the Hotel

Hygiene Personal Safety and Environment

• Ensures that the workplace remains clean and tidy
• Applies the hotel's security regulations (in case of fire etc)
• Must possess basic computational ability.
• Must possess basic computer skills.
• Must have excellent interpersonal and sales-related skills.
• Must have exceptional organizational, supervisory skills.
• Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer.
• Must have exceptional food and beverage knowledge and pricing.

Job application procedure
Please send your updated CV and cover letter indicating 3 professional referees to: jobs53350@gmail.com