Field Service Engineer job at ZTE E
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Vacancy title:
Field Service Engineer

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

ZTE E

Deadline of this Job:
Friday, January 24 2025 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Wednesday, January 15 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Reporting To: Regional Supervisor Engineer

Position Overview
The role involves working in the Field Operations (Field Ops) department of a leading telecommunication business. The primary responsibility is ensuring network stability through proper preventive maintenance (PM) at field sites. The role includes technical troubleshooting, collaboration with various teams, and proactive reporting to maintain high-quality service delivery.

Key Responsibilities
1. Collaborate with line management, NOC, Planning, HLS, and contractor teams.
2. Resolve customer complaints escalated by designated teams.
3. Participate in regional and company-level field meetings.
4. Identify and resolve hardware and software faults with minimal delays.
5. Innovate PM and CM methods while optimizing operational efficiency.
6. Proactively report on group activities and deliver weekly reports to the line supervisor.
7. Develop close working relationships with various network teams.
8. Support and advise peer engineers on technical and operational issues.

Requirements
Qualifications
• Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
• Knowledge of RAN/TX nodes and mobile telephony (2G/3G/4G/5G).
• Experience in vendor BBU, RTN, and NR radio transmission nodes.
• Familiarity with PM and CM principles and fixed-line CPE installation.
Skills and Competencies
• High interpersonal communication skills.
• Ability to work independently, self-motivated, and well-organized.
• Proficient in Microsoft reporting packages.
• Understanding of ZTE E flow operations is desirable.
• Strong English communication skills (written and spoken).
• Ability to work in a multicultural environment.
Certifications
• Work at Heights certification.
• Valid Driver’s License.
• Valid Defensive Driver’s Certification.
Additional Information
• Age limit: Not more than 40 years.
• Experience in mobile telephony and fixed-line technologies is preferred.

Desirable Attributes
• Proactive approach to improving processes and resolving faults.
• Technical knowledge and experience with modern telecommunications technologies.
• Career-driven with a willingness to undergo training and development for growth.

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Associate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Application Deadline: Close of business on 24th Jan 2025.
• Submission: Send your application with a detailed CV, current position, and copies of professional/academic certificates 

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Uganda
Job Type: Full-time
Deadline of this Job: Friday, January 24 2025
Duty Station: Kampala
Posted: 15-01-2025
No of Jobs: 1
Start Publishing: 15-01-2025
Stop Publishing (Put date of 2030): 15-01-2066
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