Summary
Date Posted: Wednesday, September 13 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
The Food and Beverage (F&B) Manager with Fontis Residence is responsible for managing operations of all Food & Beverage outlets to deliver an excellent Guest and Member experience while working within budgeted guidelines. The Food & Beverage Manager would also be required to manage, train, and develop team members.

Reporting Line
Department: Food & Beverages Service

Reporting to: General Manager

Supervises: Chefs, Service team, and Bar team

Key Duties and Responsibilities:
• Strategic leadership of the F&B Department
• Oversee all Food & Beverage Outlet operations
• Manage all the functions of kitchens, bar, service areas, departmental stores/purchases, and stewarding.
• Forecasting, planning, and controlling the ordering of food and beverages for the hotel.
• Manage and coordinate departmental purchases of food and drink for the hotel premises.
• Maintain exceptional levels of customer service.
• Ensure compliance with Fontis Hotel brand standards.
• Support in recruiting, managing, training and developing the F&B team.
• Manage guest queries in a timely and efficient manner.
• Work closely within budgeted guidelines in relation to Food, Liquor Costs and Payroll.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Develop menus with other members of F&B team.
• The incumbent will be accountable for monthly stock takes Motivate team members to maximize sales and revenue.
• Conduct annual and mid-year appraisals with team under your responsibility.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• Ensure communication meetings are conducted and post-meeting minutes generated.
• Support other departments wherever necessary and maintain good working relationships.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Develop departmental (service, kitchen, bar) S.O.Ps and ensure strict adherence to them. Training and development.
• Any other tasks in line with the job, that maybe assigned by the superior

Qualifications, Skills and Experience:
• The ideal candidate for the Fontis Residence Food and Beverage Manager role should possess a Degree or a high school diploma in relevant area or equivalent qualifications.
• At least 5 years working experience in managing food and beverage or similar role preferably in a five Star restaurant or Hotel environment.
• Prior F&B management experience
• Passion for delivering excellent customer experience
• Able to meet financial targets and make analysis of financial figures.
• Ability to comply with all F&B brand standards.
• Ability to work under pressure.
• Excellent grooming standards.
• Willingness to develop team members and self.
• High degree of flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

All candidates who meet the criteria outlined as above are encouraged to apply under the job vacancy “QSSU-FON-FBM-Food and Beverages Manager”.


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