Vacancy title:
Front Desk Officer

Jobs at:
NOCLINKS

Deadline of this Job:
Open

Duty Station:
Kampala, Uganda

Job details:
NOCLINKS is an IT company that handles a range of business portfolios and different markets ranging from supply chain management, Logistics and distributions, technology, health. Through a chain of our connections coupled with various make shifts to meet customers, Noclinks is able to execute and provide all possible means to meet business and customer demands through our speed and efficiency systems to provide for and cater for any business needs to achieve the link to success.

Job Summary: The Front Desk Officer will undertake all receptionist and clerical duties at the desk of our main entrance. The incumbent will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Key Duties and Responsibilities:
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• The jobholder will also greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Regularly monitor office expenses and costs
• Perform any other duties as assigned (travel arrangements, schedules etc.)

Qualifications, Skills and Experience:
• The ideal candidate should preferably hold a Certificate or Diploma in secretarial studies, ICT, or relevant course to management; additional qualifications will be a plus.
• Proficiency in the use of office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word) and other computer knowledge
• Excellent communication and people skills
• Good organizational and multi-tasking abilities
• Good problem-solving skills
• Customer service orientation
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Job application procedure
All suitably qualified and interested candidates are encouraged to send their applications and updated CVs to: info@noclinks. or send their documents to: P.O. Box 37231 Kampala