Summary
Date Posted: Wednesday, August 02 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose Statement
To support the functions of the Reconciliations unit by ensuring timely and accurate reconciliation of all suspense accounts related to digital channels, cards channels and calypso accounts, aging of outstanding items and escalation of long outstanding entries to relevant parties.. The role operates under Finance.

Key Accountabilities (Duties and Responsibilities)
• Monitor and report operational losses in nostros and other suspense accounts such BOU penalties and unnecessary charges. Ensure all debits to accounts are explained on the first day of reconciliation.
• Perform reconciliation of accounts related to Internal Accounts
• Follow up with the units concerned to ensure all the outstanding items, for Internal Accounts are resolved within the set standards and issues of non-compliance escalated as per the escalation matrix.
• Spearhead recovery efforts of any duplicated transactions in conjunction with the product owners, IT and contact centre Follow up on the suspense account ownership sign offs with the unit heads across the bank
• Reconcile accounts that maybe assigned by the supervisor. Support both internal and external audit processed by providing all information required by the auditors. Ensure there is optimum Intellimatch usage, increased automation in the reconciliation process
• Prepare a weekly exception report for long outstanding items for manager's review and for inclusion in the monthly Risk Management Committee submissions
• Identify losses in processes by suggesting improvements to the existing controls, procedures and systems to bolster fraud prevention
• Ensuring all reports are shared on a timely manner as per SLAs with internal stakeholders
• Assist in responding to customer queries and following up to ensure all open queries are closed in a timely manner
• Living the Bank's values

Learning & Growth 10%
• Offer support and ensure good working relationship with all business units/ops as/when required
• Provide regular review of performance against agreed objectives.
• Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development.

Job Dimensions
• Reporting Relationships: jobs that report to this position directly and indirectly
• Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role. Internal
• All units including operations, Business and Support units (including Corporate banking, Business Banking, Personal Banking, Treasury, Audit, IT, Credit, ERM and Bancassurance)
• Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary control responsibility if applicable for the role.

Operational
• Work cycle and impact: time horizon and nature of impact (Planning)
• (e.g. Less than 1 week, 2 weeks, 2 weeks - 1 month, 1month - 3 months, 3-6 months, 6-12 months, above 1 year) 1- 2 weeks

Ideal Job Specifications
Academic:
• University Degree in Business related studies or equivalent Professional:
• CPA will be an added advantage

Desired work experience:
• At least 2 years' experience in banking operations,
• Experience in internal accounts reconciliations is an added advantage
• A working knowledge of a bank's operating systems, controls and general banking
• Knowledge of regulatory and statutory requirements
• Practical experience in use of relevant MS Office applications

Ideal Job Specifications
• Competency in the use of INTELLIMATCH and T24 bank systems

Ideal Job competencies
Technical Competencies
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Technical skills to effectively perform or guide performance of reconciliations in a manner that consistently produces high quality of service.
• Performance Management skills to optimize employee productivity.
• Interpersonal skills to effectively collaborate with internal customers and stakeholders whilst also working independently
• Analytical skills that will help to assess processes, identify and implement improvements for control and efficiency gains.
• Leadership skills to motivate and empower the team to reach organizational goals Behavioural

Competencies
• Planning and organizing: Able to make the best use of available resources to achieve desired results especially departmental objectives. The role requires one to keep track of progress on tasks and projects against plans and build contingencies and risk management plans to allow for unexpected events.
• Action Oriented: Be able to originate action rather than waiting for others to do so. Able to take action to improve progress without prompting.
• Problem solving: Seeks to identify the root cause of problems and explore a range of possible solutions. Makes timely decisions based on reliable sources of information and seeks and obtains the views of others where appropriate to assist in making objective decisions. Communication Ability to present ideas in a clear and concise manner when communicating. Responding to objections raised in a considerate and convincing manner and check to ensure that information has been understood
• Commercial Awareness: Demonstrates an understanding on how key business issues affect profitability of the bank. Recognises the commercial implication of different courses of action and demonstrates an understanding of the market which the bank operates.



Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

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