Vacancy title:
General Manager

Jobs at:
Federation of Uganda Employers (FUE)

Deadline of this Job:
3rd March, 2017 by 5:00 pm

Duty Station:
Kampala, Uganda

Job details:
Reports to: Managing Director

About US:
Federation of Uganda Employers (FUE) is a voluntary membership organization established and fully owned by the Employers. It was founded in 1958 as the representative body of all Employers in Uganda. It was registered as an Association in 1960 under the Trustee Incorporation Act. It’s a voice of all Employers on Social and Economic issues. It is an organization that advocates for Employers’ rights. They would like to recruit for one of their clients in the fast foods industry.

Job Summary: The General Manager will oversee all business aspects of Company in accordance with the Company’s strategic plan, including maximization of financial performance, guest satisfaction and staff development within established quality standards. The incumbent directly supervises all employees at, including all department heads. He/ She will carry out supervisory responsibilities in accordance with the Company’s policies, programs, and applicable laws.

Key Duties and Responsibilities:
• Accomplish Company goals by spear heading the organizational strategy formulation, implementation and monitoring/ evaluating for business excellence
• Develop accurate and aggressive long and short-term financial objectives consistent with the Company's mission.
• Create and enhance an operating business environment that assures consistent guest satisfaction at the Shops.
• Regularly monitor the performance of the company for competitiveness through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.
• Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
• Prepare and present comprehensive management reports that clearly explain operational effectiveness, trends and variances.
• Supervise a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations. Enhance a customer oriented company culture
• Lead the Marketing team to create a visible brand and contribute to business expansion
• Implement and maintain an effective open-door communication system that crosses departmental lines in order to reach all employees.
• Adhere to Government regulations that influence the Company’s operations, ensuring operations are in compliance with all applicable laws, regulations, and requirements of Government.
• Ensuring occupational health and safety by establishing, following and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining work security systems.
• Improve on professional and technical knowledge by tracking emerging trends in the safari lodging and restaurant industries; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Qualifications, Skills and Experience:
• The ideal candidate must hold a Master’s degree in Business Administration (MBA) or Master’s Degree in Hotel/Restaurant Management
• Professional Qualification in Finance or Marketing
• At least five years’ experience in a similar position in the Hospitality Industry
• Computer literacy i.e. good knowledge/ usage of Microsoft Office (MS Word, Excel, PowerPoint)
• Demonstrated skills in strategic planning
• Demonstrated skills in preparing budgets and financial plans
• Knowledge of supply chain management
• Self-discipline, takes initiative, good leadership ability and outgoing personality.
• Ability to motivate employees to work as a team to ensure that production and service meet appropriate standards.
• Ability to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to both the Lodge and Cafe.
• Must possess good communication skills for dealing with diverse staff.
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily activities.
• The individual should have reliable means of transport to/from work with a valid driver’s license.

Job application procedure
All suitably qualified and interested applicants should submit an application letter and an up to date CV ONLY that provides details of the applicant’s specific qualifications for the desired position, current and expected salary and contacts of three professional referees by Email to: applications@fuemployers.org  addressing them to The Human Resource Specialist, Federation of Uganda Employers, Plot 1207, Kiwanga Road, Namanve P.O. Box 3820, Kampala. Any form of lobbying will lead to automatic disqualification.