Summary
Date Posted: 25th February 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: Ush

JOB DETAILS:
Our client in the commercial banking sector is searching for talent to fill the following position:
Job Title: Head of Operations
Reports to: Executive Director
Job Purpose: To ensure regulatory compliance, risk mitigation and enhance business profitability through the development, implementation and monitoring of business policies, processes and procedures as well as internal controls.
Key Performance Areas
• Operations department strategy development and implementation.
• Effective and efficient management of the operations department.
• In charge of Operations process development and monitoring to ensure compliance.
• Implement, effective internal controls to mitigate risk.
• Support effective implementation of bank systems.
• Keep abreast of the statutory banking policies updates, implementation and compliance on part of Tropical bank.
• Build and lead an effective and cohesive operations team
• Prudently manage resources within set budgets
• Monitor, and evaluate department and staff performance.
• Ensure the Bank’s core processing features meet service expectations.
• Responsible for branch Operation and e-Banking operational elements, internal policies and procedures.
• Monitors & reports operational volume, trends, risk elements, and fraud.
• Oversees the Bank’s Business Continuity Plan, Policy & training.
• Ensures the delivery of high quality service standards to internal clients.
Job Requirements, Skills & Experience
Bachelor’s degree in a business discipline, a minimum of 10 years experience in the bank operations environment .Operations proficiency in Core Banking platforms, online banking platforms, Ms. Office .Knowledge of Banking or Financial Services Act. Reporting and Communication Skills.

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Job application procedure
Interested candidates email your CV to people@peoplebrand.co.ug  or upload it on www.peoplebrand.co.ug  or hand deliver to 3rd Floor, Tirupati Mazima Mall, Kabalagala, Gaba Road. All applications should be addressed to the Recruitment Manager; Deadline for submission is 4th March 2019.