Vacancy title:
It Officer

Jobs at:
Lighthouse Trust

Deadline of this Job:
5th October 2018

Duty Station:
Kampala, Uganda

Summary
Date Posted: 27th September 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:

Lighthouse Trust is a registered Public Trust established to manage Centres of Excellence (CoEs) and provide leverage for leadership and delivery of integrated HIV prevention, treatment, care, and support services in Malawi. Lighthouse has been involved in the development of locally applicable HIV care and treatment models. It is strategically positioned in Malawi’s National HIV response due to its close collaboration with the Ministry of Health (MoH). The Lighthouse in close coordination with MoH operates integrated services at Kamuzu and Bwaila Hospitals in Lilongwe, Queen Elizabeth Central Hospital in Blantyre and many districts within the central and northern region. Its strategic approach focus on client-centred care based on four goals which are:-

Goal 1: Service delivery: to enhance high-quality, integrated HIV
Prevention, treatment, care and support services for adults and children

Goal 2: Model interventions and operations research: to develop, pilot, evaluate, and disseminate innovative programs and policies across the continuum of prevention, treatment, care and support for HIV infection and its co-morbidities, both infectious and non-infectious.

Goal 3: Quality management: to ensure that all patients at LH clinics and all supported sites are receiving quality health care and services as recommended the MOH and other health development partners by utilizing quality improvement (QI) methodologies in a multidisciplinary team approach.

Goal 4: Capacity strengthening: to build and strengthen healthcare capacity for high quality HIV prevention, treatment, care and support services

Lighthouse Trust with support from the United States of America President’s Plan for AIDS Relief (PEPFAR) through a Cooperative Agreement with Centres for Disease Control and Prevention has two grants to operate a Center of Excellence for Comprehensive Integrated HIV Care and Treatment Services in Lilongwe, Malawi (Grant #1NU2GGH002131) and also to achieve HIV Epidemic Control through scaling up of Quality Testing, Care and Treatment in sites outside Lilongwe (Grant # 1NU2GGH002003). Through these grants, Lighthouse would like to fill up various positions aimed at supporting establishment of a Centre of Excellence for HIV Management at Tisungane Clinic at Zomba Central Hospital and strengthening service delivery support in Lilongwe, Malawi.

IT OFFICER (1 Position )
Position Title : IT Officer (Quote Ref IT1)
Reports to : Monitoring and Evaluation Manager
Team : Monitoring, Evaluation and Research Team
Location : Tisungane Clinic, ZCH, Zomba

Purpose of the Position:
To strengthen the information technology by ensuring the smooth running of computer systems and enabling users get maximum benefits.
To develop, keep updated, and maintain Lighthouse data for record keeping, reporting and operational research.

Responsibilities (which include, but are not limited to):

• Installing, configuring, monitoring and administering computer systems and networks, both physical and virtualised;
  
• Ensuring proper configuration and troubleshooting of hardware, software and peripheral equipment;
  
• Ensuring the proper recording, follow-up and resolution of IT incidents and change requests;
  
• Designing, implementing, monitoring, auditing and maintaining IT security baselines (hardening) and policies;
  
• Supporting the internal telephony and IP-based videoconferencing systems;
  
• Designing, managing and supervising wire and wireless networks;
  
• Administering network devices (switches, routers) and border protection devices (firewalls, intrusion prevention systems, VPN, Proxies, etc.);
  
• Designing and implementing ICT network security and auditing policies;
  
• Documenting and evaluating existing ICT network solutions, and proposing risk mitigation solutions to enhance security and reduce risk exposure.
  
• Providing user training on specific or standard office applications and producing technical and user-oriented documentation;
  
• Performing IT security monitoring and incident management;
  
• Documenting and evaluating existing solutions, and proposing risk mitigation