Summary
Date Posted: Friday, August 23 2024, Base Salary: Not Disclosed

JOB DETAILS:
Bank of Baroda (Uganda) Limited invites applications for employment on Contractual basis from suitably qualified Ugandan Citizens willing to serve at our Head Office, Kampala for the position INFORMATION TECHNOLOGY OFFICER

Job Responsibilities:
• Providing first level support on ATM, Swift, RTGS, EFT, clearing
• Providing all technical & IT related support to all departments/offices/ branches.
• Monitoring hardware/ software & Network Installation for opening of new branches and ATMs
• User administration on CRB, FINACLE and other utilities.
• Production of ATM cards, Baroda Connect User IDs & Passwords.
• Monitoring of functioning of ATMs both onsite and offsite and attending to complaints, monitoring of ATM site construction.
• Supporting branches/ departments of HO for hardware/ software application related issues and equipment related issues like UPS, Batteries, Data cabling, AMCs of IT related hardware/ software, warranties, Vendors, loading of tenders on website.
• Educating customers on using technology products.
• Training/ familiarizing/ building awareness/ updating employee on technology issue/ E-channels, issuing guidelines regarding preventive vigilance, security of data, etc.
• Cheque books verification and issuance.
• Cheque books custody and issuance of personalized cheque books to branches for onward delivery to customer
• Coordination of Data Centre vendors for troubleshooting of IT related problems/ issues.
• Offer technical & IT related support to customers through branches on all alternative delivery channels viz. Internet Banking, Mobile Banking, ATMs etc.
• Trouble shooting and ensuring proper upkeep of hardware/software and their AMCs etc.
• End of day activities.
• ATM Switch database maintenance / back up, ATM Card/PIN mailer printing and handling issues related to ATM and ATM Cards etc.
• Provide support on reconciliation module for Nostro reconciliation.
• Ensuring safety & security of data base & assets of the bank in I.T. Department.
• Ensuring and supervising smooth functioning of I.T.

Department.
• Managing technical aspects of the Products and its features in Transaction System (Finacle).
• Preparation of documents for project planning & implementation.
• Co-ordination / liaison with Vendors

Qualification:
• Bachelor's degree in Information Technology or Computer Science with good Overall GPA (Minimum 2nd Class upper).
• Certificates like MCSE, CCNA, Oracle Certified professional etc. will be an added advantage.

Requirements:
• Applicant should have team building, computer and excellent interpersonal communication skills, besides high degree of integrity & confidentiality.

Experience:
• Candidate should have satisfactory experience, preferably -3- years, of which about -12- months or more of experience in organizations dealing with Banking / Finance / Supporting banking applications and should possess the following:-
• Proficient knowledge of UNIX / LINUX / Windows & Oracle Database administration.
• Proficient knowledge in SQL & Transact SQL.
• Knowledge of programming (Shell Scripting).
• Basic Knowledge of Networking (WAN) & Security.
• Knowledge of Banking Software like Finacle etc. will be an added advantage.
• To include on any other specific qualification as required for the post.

AGE: Preferably -30- years, however, management reserves a right for determining the age criteria even beyond -30- years keeping in view the market conditions vis-à-vis requirement of the Bank based on experience / qualifications.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Typed applications with full Curriculum Vitae, names of two referees with self-attested photocopies of Registration No. of ICPAU / academic / professional / experience certificates, proof of age, postal
address, e-mail ID & mobile number, etc. should be sent in sealed envelope to:-
The Chairperson, Board Audit Committee, Bank of Baroda (Uganda) Limited,
18, Kampala Road,
P.O. Box 7197, Kampala.



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