Summary
Date Posted: Tuesday, December 12 2023, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE: Reporting to Manager- Infrastructure Services, this position is responsible for ongoing administration and support of all infrastructure systems including databases, operating systems, networks, and all IT hardware.
The role ensures the deployment, tuning, performance and availability of the PC/LAN and WAN infrastructure is to the highest standard with maximum levels of productivity and efficiency.
LOCATION: Kampala

KEY ACCOUNTABILITIES:
• Support Business Applications High Availability and Continuity/DR setup.
• Advisory, support and controlled deployment of new infrastructure technologies.
• Implement effective infrastructure technology maintenance routines.
• Provide the necessary support to assure the security of data in storage, transition, and processing.
• Support the day-to-day operations of the bank users and customers.
• Infrastructure Capacity Planning and Management.
• Ensure high availability for all infrastructure services.
• Develop and support quality, reliable, sustainable, and resilient infrastructure.
• Secure infrastructure deployments.

QUALIFICATIONS, EXPERIENCE and COMPETENCIES REQUIRED:
• Certification in either one or more of the following: Microsoft Active Directory, CISCO systems certification(s), Oracle Systems, Virtual Server technologies (e.g., VMWARE), A+.
• Expertise in cloud platforms such as Azure and AWS.
• ITIL Foundation training.
• 2 -4 years technical experience supporting Enterprise Infrastructure systems in medium to large organizations.
• Experience with multiple storage and backup subsystems.
• Experience with virtual infrastructures e.g., VMWARE, Hyper-V, etc.
• Broad knowledge of ICT infrastructure Management and Control Techniques.
• An understanding of operating systems, data communications, networking, Databases, hardware (PC/Hardware), system applications, and various technologies and systems and their integration with Computer Systems.
• Working experience with Internet technologies, IP technologies, Network devices and equipment (e.g., Routers, switches, hubs, and firewalls).
• Ability to troubleshoot and resolve network problems, install, and operate network-monitoring tools and maintain network documentation.
• Ability to generate, read, interpret Networking design and diagrams.
• Experience in a WAN /LAN environment, which must include configuring switches, routers, and firewalls.
• Network Performance Tuning, Network Design, and Implementation, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study and Technical Zeal.
• Ability to understand and/or operate multiple infrastructure technologies e.g., CISCO, Linux, UNIX, Oracle, VMWARE, etc.
• Significant experience in deploying, tuning, and supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL).
• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks maintain a positive attitude under stress conditions.
• Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
• Quick reaction and resourcefulness.
• Advanced hands-on Technology and Infrastructure skills.
• Critical Judgement and Decision-Making.
• Strategic Perspective & Achievement Orientation.
• Achievement Orientation – Meet aggressive commitments for self and others team members.
• Strategic Perspective – Follow established priorities, challenging goals, and measurements consistent with these goals and organizational vision.
• Critical Judgement and Decision-Making – Define issues and focus on achieving workable solutions to obstacles.
• Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.
• Leadership and Interpersonal Skills – Create a culture of continuous development and ownership with self and the team.
• Inspire Commitment –Actions and behaviours are consistent with words.
• Self-Development – Pursues positive change in self and organization. Drives own personal development plan.


Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 20th December 2023 to the email address indicated below.
Vacanciesbank@dfcugroup.com 



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