Vacancy title:
Intern - Administration

Jobs at:
The Office of the United Nations Ombudsman and Mediation Services (UNOMS)

Deadline of this Job:
3rd November 2017

Duty Station:
Entebbe, Uganda

Job details:
Job Opening Number: 17-Administration-RSCE-87473-J-Entebbe (T)

The Office of the United Nations Ombudsman and Mediation Services (UNOMS) is the informal component of the system of the administration of justice in the United Nations. It is the primary recourse mechanism for resolving workplace concerns in the United Nations and acts as an alternative to the formal complaints mechanism. The Office has seven regional branches in Bangkok, Geneva, Entebbe, Goma, Nairobi, Santiago and Vienna, each headed by a Regional Ombudsman, and has a Mediation Service at Headquarters which serves staff of the United Nations such as UNICEF, UNDP, UNOPS, UNFPA, UN Women and UNHCR.

Job Summary: The Intern will support the Office of the United Nations Ombudsman and Mediation Services (UNOMS) in carrying out their respective areas of work.

Key Duties and Responsibilities:

• Support to Outreach and Advocacy: Under the supervision of the Ombudsman the intern will assist with outreach activities such as preparing and editing texts, articles and presentations.
• Support to preparing data and preparing reports: Under the supervision of the Ombudsman, the intern will assist in the intake and follow-up of cases including the compilation of statistics and the preparation of regular monthly reports.
•  Carry out research: Under the supervision of the Ombudsman, the intern will assist in conducting research and help develop training in areas of conflict resolution, negotiation and consensus building.

Qualifications, Skills and Experience:

• The ideal candidate for the Office of the United Nations Ombudsman and Mediation Services (UNOMS) Research Assistant Intern job opportunity must currently be enrolled in a graduate school programme (second university degree or equivalent, or higher);
• Be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent);
• We are looking for applicants with a background in law, international relations, administration, conflict resolution, public relations, training for adults, social sciences or related fields. Applicants are not required to have professional work experience for participation in the programme. However, work experience in relevant areas is an asset.
• Candidates who are selected, must commence the internship programme either prior to graduation or within one year of graduation from an academic programme as described in (1) and (2) above.
• Languages: Fluency in spoken and written English is required for the Internship Programme. Knowledge of French is desirable. Knowledge of an additional official UN language is an asset.

Personal Competencies:

• Professionalism: Demonstrated understanding of conflict resolution and the functioning of international organizations. Ability to keep matters confidential and exercise good discretion in using information. Conscientiousness in meeting commitments, observing deadlines and achieving results. Applicant is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges and remains calm in stressful situations. Applicant is/can become familiar with Office software, actively seeks to apply technology to appropriate tasks; understands applicability and limitations of technology to the work of the office. Good interpersonal skills, ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals; Applicant solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Communication: Ability to draft clearly and concisely, good written and oral language skills. Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication. Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
  
• Planning and Organizing: Ability to establish priorities, to coordinate one's own work plan and meet deadlines. Applicant adjusts priorities as required; allocates appropriate amount of time and resources for completing work. Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Special Notice
Completed online application (Cover Note and Personal History Profile) is required. Applicants are encouraged to clearly indicate their preferences and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department. The Cover Note must include:

• Title of degree you are currently pursuing
• Graduation date (when you will be graduating/graduated from the programme)
•  IT skills and programmes that you are proficient in. Explain why you are the best candidate for this internship
• Explain your interest in the United Nations Internship Programme
•  In your Personal History Profile, be sure to include all past work experiences, IT skills, and three references

NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

Job application procedure
All suitably qualified and interested candidates desiring to serve the United Nations Regional Service Centre at Entebbe (RSCE) in the aforementioned capacity should express their interest by visiting the UN recruitment website and clicking Apply Now.
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