Vacancy title:
It Support Officer
Jobs at:
African Labour SolutionsDeadline of this Job:
Sunday, January 26 2025
Summary
Date Posted: Wednesday, January 22 2025, Base Salary: Not Disclosed
JOB DETAILS:
General Purpose
Our client is looking to hire an IT Support Officer to be responsible for providing technical assistance to employees and maintaining the company's IT infrastructure.
Location: Uganda - Lubowa Area
Salary: Ksh. 70,000 (net)
Duties & Responsibilities
• Provide first-line support for employees regarding hardware and software issues.
• Troubleshoot and resolve IT-related problems, including network issues, application errors, and hardware malfunctions.
• Assist with the installation, configuration, and maintenance of computer systems and software.
• Monitor and maintain the health of IT systems, including servers, workstations, and network equipment.
• Provide training to staff on new software, tools, and IT procedures.
• Help employees with troubleshooting day-to-day technical issues.
• Maintain accurate documentation for all support requests, resolutions, and system configurations.
• Collaborate with other departments to ensure that IT systems meet business needs.
• Provide feedback and recommendations on improving IT systems and infrastructure.
Requirements & Qualifications
• A degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of proven experience in IT support or a similar role.
• Hands-on experience with hardware troubleshooting, network setup, and software installations.
• Familiarity with operating systems such as Windows, macOS, and Linux.
• Experience with common software applications (Microsoft Office Suite, email clients, etc.)
• Candidates who are willing to work in Uganda are preferred.
• Female candidates are encouraged to apply.
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Qualified candidates are requested to apply by sending their CVs only to email , quoting the job title in the subject line, “IT Support Officer” by 26th January 2025.
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