Summary
Date Posted: Monday, January 16, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Legal Officer Ccmplaints
Number of Positions Directorate / Dept. / Office
Level
Duty Station
Responsible to
Responsible for
Working Relationships
Legal Officer Complaints
One (I)
Legal
IRA 5
Head Office
Senior Legal Officer Complaints & Litigation
Interns & Legal Clerks
Internal: Legal Office/ All staff
External; Lawyers and Law Enforcement Organs/ Court
Officials/msurance players

Purpose
• Assist in legal services provision in accordance with Authority's policies and procedures and the law,

Duties And Responsibilities
• Attend to walk in and caller in's by gaving the necessary guidance.
• 2. Assist in attending to Complaints including their registration, scheduling of meetings, making follow-ups, utilization of the automated complaints system, writing proceedings and decisions etc.
• 3. Assist in the generation of monthly, quarterly, annual and other complaints related reports
• 4, Assist and participate in community sensitisations and other outreach activities,
• 5. Assist in assessing the legal implications of the Authority's dealings with licensees and other operators who carry on business that falls within the purview of the Insurance Act and other pertinent laws and regulations.
• 6 Assist in the interpretation of and enforcement of the Insurance Act and other pertinent laws and regulations, as the need may arise.
• 7, Assist in the carrying out of legal research and provision Of legal advice to the Authority,
• 8. Assist in reviewing insurance proposals and policy forms,
• 9. Carry out any other duties as may be assigned from time to time.

Key Performance Indicators
• Timely submission of reports and other legal documents
• 2. Timely attendance to complaints.
• 3. Timely attendance to internal and external customers

Person Specifications
Qualifications
• Bachelors of Laws degree (Honor's)
• Diploma in Legal Practice

Competencies
• 1, Personal Presentation
• 2. Knowledge of legal and regulatory provisions
• 3. Analytical skills
• 4, Communication skills

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Interested candidates who meet the criterias should submit their applications together with copies ofdetailed up-to-date CVs and at least three referees, not later than 5:00 pm on 30th January 2023 to.
The Chief Executive Officer
Insurance Regulatory Authority of Uganda Plot 6 Lumumba Avenue, Insurance Tower P.o. Box 22855, Kampala
Or emailed to:
vacancies@ira.go.ug 
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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