Summary
Date Posted: Tuesday, February 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
About HNH INTERNATIONAL DISTRIBUTIONS LIMITED
HNH International Distributions Limited is a leading player in the distribution landscape in Uganda and beyond. As the sole distributor of Yuti Breweries Limited products, including Torrero Regular, Ugin Mango, Nyxx Coffee, Yura Strong, and Gold Beer, we pride ourselves on our commitment to efficiency, quality, and customer satisfaction. Our collaborative, results-oriented, and supportive culture fosters a dynamic work environment where team members can thrive.

Role Overview
The Lead Credit Controller plays a crucial role in managing the financial relationships with our customers, ensuring timely payments and minimizing bad debt. This position involves proactive communication with customers and requires a blend of analytical skills and customer service expertise. Working closely with the Finance Manager, this role is integral to maintaining the financial health of the organization while promoting a positive customer experience.

Position Details
• Employment Type: Contract
• Location: Kampala / Hybrid Work Arrangement
• Reporting Structure: Reports to Finance Manager

Key Responsibilities
• Carry out debt collection and consistently meet and maintain collection targets, including a targeted number of effective calls per day.
• Record information about the financial status of customers and the status of collection efforts.
• Locate and notify customers of delinquent accounts via mail, telephone, or personal visits to solicit payment.
• Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
• Maintain accurate individual records and performance statistics for the debtors in your portfolio.
• Handle disputed accounts by collecting relevant information to reconcile customer queries.
• Work closely with colleagues in service and sales to ensure effective coordination of collection activity.
• Anticipate developments and identify accounts that may require special attention, flagging them early.
• Persuade customers to pay amounts due or return merchandise as required.
• Maintain a realistically low incidence rate of bad debt in line with monthly targets.

Requirements
Essential Qualifications
• Education Requirements: Post-secondary Diploma in Finance or other related fields.
• Required Experience: 1-2 years in credit control or collections.
• Mandatory Skills: Active listening, speaking, social perceptiveness, persuasion, critical thinking.
• Required Technical Knowledge: Customer relationship management (CRM) software, specifically MS Excel and Word; document management software; office suite software; presentation software.
• Language Requirements: Proficiency in English, Luganda, and Swahili.

Preferred Qualifications
• Desired Additional Skills: Monitoring, service orientation, time management.
• Beneficial Experience: Exposure to retail or distribution environments.
• Preferred Certifications: Relevant certifications in finance or credit management.
• Additional Technical Knowledge: Understanding of administration and management principles.

Why come to HNH INTERNATIONAL DISTRIBUTIONS LIMITED
We offer a supportive work environment with flexible working hours and opportunities for career development. While specific salary details are not disclosed, we provide a comprehensive benefits package that includes paid time off, paid sick leave, and additional perks.



Work Hours: 8

Experience in Months: 24

Level of Education: High School

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Application Process
• Required Application Materials: CV/Resume, Cover letter, Copy of certificates, Copy of degrees.
• Submission Instructions: Please send your application materials to the HR department by email.


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