Summary
Date Posted: Thursday, August 17 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
The PM is the primary owner for the Safe City O&M team management. It is responsible for the routine management of the O&M team, including service management and personnel performance management.

JOB PURPOSE
To plan and execute network operation and maintenance activities, in line with business requirements and procedures defined in the company’s Operating Guidelines, to achieve Infrastructure network availability and performance targets (SLA’s) as agreed to with our clients.
Act as the change administrator, review and dispatch the change application, coordinate the preparation, review the change scheme, and monitor the change implementation.
To provide efficient, effective management of all the passive infrastructure maintenance performed by the O&M contractor on the company’s owned and managed sites.
To ensure the Operations and Maintenance department is run smoothly and effectively using the available tools and resources.
To drive improvement in the quality of service and ensure the network performs optimally in terms of design, operation, and service delivery.
To work closely with the OD in driving down network OPEX and infrastructure improvement.

RESPONSIBILITIES
• Ensure availability & TTR SLA are achieved.
• Ensure PM and CM are performed accurately, and reports are timely submitted.
• Ensure that repeat faults are tracked and resolved.
• Ensure all power systems installed meet required standards and are of correct ratings as recommended by the company.
• Ensure staff adheres to minimum company requirements, processes, and policies of employment always.
• Training and development of internal staff are done as per company policy to enhance retention and a better understanding of their performance requirements.
• Maintain employee satisfaction levels at a high and keep turnover at a minimum.
• Ensure the O&M staff have the right Tools, Spares, Scopes, and Standard operating parameters by equipment to maintain the network.
• Ensure continuous improvement in the delivery of quality services based on their timely monthly reviews.
• Ensure appropriate and timely communication with all stakeholders (Operators, O&M team members)
• Ensure that all stakeholder SLAs and their objectives are met.
• Draft scopes/ processes for site activities such as PM, CM, and planned works such as Work Orders.
• Ensure proper and smooth integration of new sites from Projects into the O&M stream.
• Maintain the Quality standard set during ISO certification (Plant and asset integrity) - Generators, Air conditioners, Rectifiers among others.
• Ensure proper transportation, storage, and disposal of hazardous waste/recovered batteries and other used parts.
• Ensure all O&M budgets are maintained, and all network corrective actions are prioritized.
• Recommend and maintain already available efficiency projects for Opex
• Provide strategic information to mitigate network risks.
• Draft scopes/procedures for routine site activities like PM, CM, and planned works (NCR/ WO)

SKILLS AND QUALIFICATIONS
• A BSC degree in Electrical, Telecom, Mechanical, Computer or industrial engineering
• Minimum 5-10 years of Operational Management experience, management of O&M contractors
• Telecoms passive infrastructure, Telemetry systems,
• Performance and Project Management systems
• Contractor and SLA management
• Good Leadership, performance-driven, analytical, task-orientated, accurate, and attention to detail.
• Data analyses and concise accurate report writing.
• Network design and performance gap analyze


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

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