Summary
Date Posted: Thursday, November 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
To provide support with BRM data analysis, reporting, and tracking of action items arising from BRM activities.

Key Accountabilities
• Ensure timely logging of Stakeholder engagements;
• Analyse data consolidated from stakeholder engagements and submit appropriate recommendations to Management for consideration;
• Follow-up on escalations from Clients;
• Log requests arising from stakeholder engagements with the Service desk and followup for closure;
• Identify and escalate situations requiring urgent attention;
• Prepare weekly, quarterly, and annual BRM reports;
• Improve and promote usage of the BRM tool;
• Pass on any feedback or suggestions by customers to the appropriate internal team;

Position Requirements
Education
• Bachelor’s degree in Information Technology or a relevant field. Applicants should have graduated have graduated recently.

Experience
• Experience in Data analysis, data visualization and report writing, relationship management, and data analysis tools such as Power BI.

Technical Expertise
• Analytical and problem-solving.
• Communication and listening skills/ability to collaborate with stakeholders
• Capacity to establish credibility, trust, and partnership;
• Analytical and problem–solving skills;
• Excellent interpersonal and communication skills;
• Excellent report writing skills.


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application form (which can be downloaded from the NITA-U official website https://www.nita.go.ug/downloadable-forms/job-application-forms), with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact, postal and email addresses of both the applicant and three referees, to the address below.

The Executive Director,
National Information Technology
Authority – UGANDA (NITA-U),
Palm Courts, Plot 7A, Rotary Avenue (former lugogo bypass)
P.O. Box 33151, Kampala-Uganda
Tel: 0417 801 038
Or via email: hr@nita.go.ug 

The deadline for applications for the positions is 23rd November 2022 (Not later than 1700 hrs. Local Time). Only softcopy applications will be allowed, and no application will be accepted without a duly completed and signed standard application form (referred to above).


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