Summary
Date Posted: Saturday, October 19, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Med-Optics Limited, is a private company that was established in 2002 to provide a high standard of quality eye health services. Over the last 17 years, Med-Optics has established itself as a preferred provider of quality, investigative Optometry Services in Uganda. Our Customers can always be assured of quality eye health with attention to detail and follow up to ensure customer satisfaction.
The company seeks to recruit a dynamic, innovative, self-driven individual to fill the following vacancy:
Job Title: Marketing Officer (01 vacancy)
Duty Station: Kampala Head Office
Reports to: Retail Business Manager
Liaises with: Managing Director, Service Centre Managers, Team Leaders, Optical Assistants, Senior Accountant
Grade: 05
Job Purpose: To implement marketing programmes to promote and communicate products, services and events in line with the marketing strategy..

Duties and responsibilities
Marketing action Planning
• Implement marketing and advertising campaigns by preparing marketing and advertising initiatives; planning and organizing promotional presentations; updating event calendars.
• Plan meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
• Review, research and develop and keep promotional materials such as flyers, newsletters, and giveaways ready by coordinating requirements with service providers; inventorying stock; placing orders; verifying receipt and manage distribution.
• In liaison with the RBM and content development focal persons/consultants/partners, develop content for social media sites and company website.
• Attend events (corporate and outreach activities) to promote company services and programs in order to generate attendance and/or revenue. Write scripts and prepare computer-aided slide shows and other presentations for the purpose of marketing company programs and services.
Accountability & Analysis
• Prepare sales reports by collecting, analyzing, and summarizing sales data.
• Carry out market research to identify new product opportunities, existing and potential competition and market trends, identify and evaluate product characteristics, market share, pricing, and advertising; and maintain research databases
Customer Relations
• Monitor service and sales within the various service centres to ensure delivery of outstanding customer experience.
• Carry out periodic customer satisfaction surveys, analyse results per centre and develop strategies for improving and maintaining excellent customer service.
• Ensure that service centre staff own and manage customer queries and complaints and resolve them in a timely manner. Provide courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral.
• Support Optical Assistants by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
• In collaboration with the HRM, ensure customer service training needs identified in service areas are addressed systematically and rigorously.

Qualifications and Experience
• Bachelor’s Degree in Business Administration, Marketing or a closely related field;
• Post Graduate diploma in Marketing or MBA is an added advantage;
• Three years professional marketing/communications experience, including event planning/coordination, public relations, media placement and advertising;
• Working knowledge and or experience in Customer Marketing.

Skills and Competencies
• Knowledge in planning and implementing an effective public outreach/ marketing program.
• Ability to work within strict time constraints.
• Experience in providing efficient customer service.
• Communicating effectively, both verbally and in writing
• Problem solving skills
• Market and sales analysis skills
• A valid Driver’s License.

Job Education Requirements: Bachelor’s Degree

Job Experience Requirements: Three years

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Job application procedure
Interested persons who meet the above criteria should submit their application with a Cover Letter and an updated CV with at least three suitable referees with their telephone contacts, by email only to; Human Resource Manager, Med-Optics Limited; AT : hr@medopticsltd.com  Please indicate the role you are appyling for in the subject line of your email;

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