Summary
Date Posted: Saturday, August 26 2023, Base Salary: Not Disclosed

JOB DETAILS:
Role of the Job:
Perform cash and non-cash transactions while providing best services to customers in conformity with established policies and procedures.

Key Result Areas:
• Identification of potential Money Transfer sub Agents, vetting of sub Agents, recruitment and
operationalization of sub Agents.
• Carry out business risk assessments and institute controls in place to mitigate the risks, monitor
compliance and safe operations of the sub agents by carrying out periodic visits.
• Carry out regular Sub Agent visits and Prepare performance reports as per agreed visit
schedules in line with the annual work plan.
• Attend to sub Agent, internal and external customer queries and complaints in line with the
customer service standards of the Bank.
• Work closely with the IT department to make sure sub agent transaction systems are up and
running all the time.
• Manage performance and productivity of sub agents as per set performance targets.
• Carry out regular training of Money Transfer sub Agents.
• Coordinate marketing activities at Sub Agent locations and ensuring that sub Agent locations
are properly branded.

Minimum educational and technical competence requirements:
• A Bachelor’s Degree in business related course e.g. Economics, Social Sciences , Business
Administration, IT
• A minimum of two years’ experience in the banking industry.
• Excellent marketing skills.
• Familiarity with Money Transfer services
• A minimum of two years’ experience in the banking industry.
• Excellent marketing skills.
• Familiarity with Money Transfer services.
• Excellent marketing and people management skills.
• Familiarity with Money Transfer sub Agent practices, policies and procedures.
• Familiarity with the Anti-Money Laundering act and other regulatory frameworks.
• Computer skills
• Excellent report writing skills
• Analytical and having attention to detail

Position carries an attractive salary and benefits package.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of the applications is 4th September, 2023. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.


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