Summary
Date Posted: Tuesday, June 13, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description:
We are seeking an experienced Operations Control Manager to join our team. In this role, you will be responsible for evaluating and improving our business processes, ensuring adherence to established procedures, and implementing effective solutions. You will play a key role in optimising our operations and enhancing overall efficiency.

Responsibilities:
• Evaluate existing business processes, identify areas for improvement, and develop and implement solutions.
• Conduct regular process audits to ensure adherence to established procedures and develop a framework for process audits.
• Monitor the status of internal tools, identify issues and root causes, and troubleshoot or escalate as needed to ensure continuous tool availability.
• Conduct trainings on internal tools for internal users when required.
• Ensure timely and accurate legal status updates.
• Conduct site visits to branches and warehouses to ensure process adherence and provide support.
• Lead ongoing reviews of business processes and propose optimization strategies.
• Conduct meetings and presentations to share ideas, findings, and recommendations.
• Perform requirements analysis to understand business needs and translate them into actionable plans.
• Create and maintain guidelines, procedures, and process maps to document standard operating procedures.
• Communicate effectively with cross-functional team members and management, presenting insights and plans.
• Provide leadership, training, coaching, and guidance to junior staff members.
• Prioritise initiatives based on business needs and requirements.
• Prepare reporting tools for various business operation functions.
• Perform daily analysis to predict potential company operation setbacks and identify areas for improvement.

Skills & Experience Required:
• Minimum of 3 years of experience in operations management or a related field.
• Proficiency in Excel/Google Sheets for data analysis and reporting.
• Meticulous attention to detail to ensure accuracy and quality in work.
• Knowledge of SQL is a plus, as it would enable efficient data manipulation and analysis.
• Proven track record in evaluating and improving business processes.
• Experience conducting process audits and implementing process improvement initiatives.
• Team player and good communicator.
• Strong analytical skills to evaluate processes and identify areas for improvement.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

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