Summary
Date Posted: Friday, September 30, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
General position summary:
The People & Culture Officer is a position that will report directly to the People & Culture Manager. The People & Culture Officer will work closely with Mercy Corps’ operations, finance teams, as well as program staffs to provide essential support to the People & Culture Function. The People & Culture Officer will be responsible for executing daily routine People & Culture Tasks and ensure that these are being addressed in a timely and efficient manner.

Essential job functions:
Leave management
• Support the People and Culture Manager on annual leave planning and ensuring an approved leave plan at the beginning of every year.
• Responsible for leave tracking throughout the leave year and updating the tracker
• Ensure the leave uptake is in line with the Leave plan through consistent reminders to team members when leave is due
• Share leave balances with the People and Culture Manager on a quarterly basis
Work permit and visa processing
• Responsible for developing and updating a work permit tracker for all expatriates throughout their contract period.
• Initiate the collaboration and engagement with the relevant expatriate regarding their work permit and visa status.
• Focal point for the external work partners including but not limited to NGO bureau, Immigration and contracted MC consultant.
• Responsible for timely submission of accurate documentation in line with immigration regulations.
• Raise all necessary payments for approval and submit for payment to Finance.
• Initiates the tender process for recruitment of the immigration consultant.
Payroll and benefits
• Receive valid monthly timesheets and submit to Finance within agreed timelines
• Support the People & Culture Manager with compiling payroll information and submit it on time ahead of the monthly payroll.
People & culture database
• Responsible for the development and updating of trackers including but not limited to performance management tracker, People & Culture data tracker etc.
• Providing support for entries in HCM
• Managing the People & Culture data and providing information for the People & Culture reports.
Recruitment and onboarding
• Support the People & Culture Manager with the recruitment processes as the need may arise.
• Responsible for checking in with new hires on general wellbeing.
Training and development
• Ensure a monthly updated Training and development database
Policy
• Working closely with various departments increasing awareness, understanding and support implementation of policies and procedures
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
Performance management
• Support the probationary and annual performance evaluation process by providing timely reminders and follow up with supervisors with adequate notice (2 months) prior to the evaluation date.
Team support
• Support visits to the administration teams in the field offices upon requests
• Work as a team member supporting the effective functioning of the Team
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Any other duties that may be assigned from time to time.

Knowledge and experience:
• 3-6 years plus experience in this similar HR support role.
• Bachelor’s degrees in Human Resource, Business Administration or any related discipline in people function.
• A post graduate qualification in Human resources, Organizational Psychology or any related discipline would be an added advantage
• A high degree of organizational skills using computer-based tools/software with demonstrated attention to details.
• Strong communication skills including the ability to communicate frequently and effectively in both verbal and written form.
• Proven ability to conduct him/ herself professionally under pressure.
• Previous experience as a full/part time staff with Mercy Corps and demonstrated knowledge of Mercy Corps systems, procedures and program priorities is an advantage.
Success factors:
• Able to communicate effectively with all teams
• Responsive to all staff
• A good team player with a sense of humor
• Attention to detail
• Innovative and results oriented

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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