Summary
Date Posted: Tuesday, February 14, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose:
• To provide support in the Products unit under the Products and Project Management Office.
• To recommend and implement new product developments and enhancements to the existing product set.
• Understand KCB Uganda competitive position for each product category and sector of the market make recommendations in respect of pricing and l market potential.
• Act as the principal point of contact on product issues for sales and marketing teams.

Key responsibilities: must not be more than 10
Business Direction 30%
• Provide support in identification of opportunities for new product developments and enhancements in line with the bank strategy.
• Undertake competitive research for product differentiation and produce regular reports on competitor’s product analysis; make proposals for unique value propositions and pricing.
• Monitor and provide report on competitor product activity, including pricing.
• Co-ordinate production of a uniform Tariff for customers, which is easily understood by customers and staff and easy to administer.
• Undertake product legal and regulatory assessments.
• Regular review of the all bank products to ensure that the bank remains competitive.
• Embed the Innovation framework to generate new ideas in the bank.

Business Management:50%
• Manage the process for tariff updates in line with Central guidelines and governance.
• Monitor adherence to agreed product tariff, working with stakeholders to rectify errors where identified.
• Work with Retail Sales and Marketing teams to ensure appropriate product sales materials and processes are in place.
• Provide business input for implementation of new products by:
1. Engaging relevant stakeholders
2. Provide inputs and support in building of business cases.
3. Managing the IT development process where required
4. Completing all product testing
5. Building a detailed implementation plan
6. Closely monitoring implementation
7. Coordinate to give necessary notices to regulators and public of product and price changes
• Review and provide feedback into customer satisfaction surveys, responding to customer product complaints.
• Liaise with Learning and Development team, Business teams and Product owners to design and deliver appropriate training to drive business growth.
• Provide input into sales strategies.
• Undertake regular product surveys and implement recommendations.
• Ensure correct bundling of product to drive product uptake and monitor the uptake to ensure customers adopt the entire suite of bank products.

Relationship Management 10%
• Develop and maintain excellent relationships with Business functions as well as all support functions. like Marketing, credit, Operations, IT e.t.c

Risk, Compliance & Controls 10%:
• Interface with the risk & compliance function to achieve the desired results.
• Maintain centralized folder of all related product information to ensure adherence to internal and external Audits
• Maintain centralized folder of all documentation on the project related documents for Audit and BOU preparation.

Daily responsibilities: not more than 5 of the most typical.
• Ensure great working relationship with team members for overall achievement of departmental goals by role modelling the corporate values of the Bank
• New client onboarding through the development and maintenance of a pipeline of prospective clients within Public Sector to ensure sustainable growth of the Portfolio.
• Provide timely and accurate reporting of pipeline, strategic partnerships, bidding opportunities and relationship management activities
• Ensure adherence to all bank’s prescribed processes, standard operating procedures and central bank requirements.
• Ensuring proper systems are in place to effectively manage AML/CFT risk for the Portfolio.

Knowledge, experience and personal competencies
Knowledge and skills:
• Knowledge of product management cycle.
• Knowledge of Bank products, services and policies including standard tariffs
• A good working knowledge and understanding of relevant regulations and related markets.
• Knowledge and understanding of relevant legislation e.g., KYC, Anti-money laundering etc.
• A thorough knowledge of banks internal departments and procedures as well as risk and rigor requirements
• A sound knowledge of the bank’s internal departments, systems & procedures.
• Detailed understanding of competitor products and services

Competencies:
• Leadership Skills
• Analytical skills
• Decision Making
• People management
• Communication and presentation
• Cross functional relationship with local / regional stake holders
• Planning skills
• Good numeric and analytical skills.

Academic & Professional
• Bachelor’s degree – Statistics, Commerce, Quantitative Economics and Arts in Economics
• Professional Qualifications
• Master’s Degree

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
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