Program Quality Officer job at Educate!
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288 Days Ago
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Vacancy title:
Program Quality Officer

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Social Services & Nonprofit ]

Jobs at:

Educate!

Deadline of this Job:
Wednesday, February 14 2024 

Duty Station:
Within Uganda , Mbarara, East Africa

Summary
Date Posted: Wednesday, February 07 2024, Base Salary: Not Disclosed

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Learn more about Educate!
Educate! jobs in Uganda

JOB DETAILS:
Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we aim to scale our annual reach by 4x and measurably impact over 400,000 new youth.

Performance Objectives
1. Youth Leader Performance Management (30%)
2. Youth Leader Training & Coaching (25%)
3. Quality assurance -skills lab observation (15%)
4. Data Coordination Support (30%)

Youth Leader Performance Management (30%)
• Lead 1:1 meeting with youth leaders bi-weekly. Review work plans, set weekly priorities & align youth leader goals on monthly basis
• Lead weekly conference calls to address challenges and concerns of Youth Leaders & keep the youth leaders up to date with program changes
• Lead annual staff appraisals of youth leaders. Complete performance development process and submit to HR.
• Coordinate and lead Youth Leader capacity building program and their regional meetings.
• Act as Hiring Manager for all Youth Leader recruitment needs: support Youth Leader recruitment guide update and sit on interview panel as and when required.
• Oversee VIP graduate-program activities for the region by checking in with Youth Leaders on progress and ensuring that they have the capacity and tools necessary to carry out activities effectively.

Youth Leader Training & Coaching (25%)
• Lead Youth Leader induction for newly hired. Facilitate 1-week training, oversee youth leader job shadowing.
• Support onboarding of new youth leaders & also provide tailored coaching to youth leaders.
• Constantly plan & communicate Training plan & program changes to youth leaders.
• Empower Youth Leaders to develop, clear & be in constant communication & coordination of activities with the mentors in the VIP program.
• Lead monthly youth leader capacity building program. Including preparing for youth leader training and providing content related feedback to LEEP team. Facilitate the monthly training.
• Observe mentors during induction & training to ensure high quality mentors.

Quality assurance -skills lab observation (15%)
• Through the Youth leaders ensure that mentors conducting the GMs & Skills labs are observed & observation forms submitted to the M&E department.
• Work with the Youth leaders to ensure that they submit the observations forms, participation trackers, graduate form & missions data at the end of every bootcamp.
• Ensure that the Youth Leaders are meeting the VIP program monitoring target at all times.
• Use M&E reports to support the mentors & close VIP bootcamp implementation gaps.
• Checks quality of Youth Leader and mentor reporting, including all M&E reporting.
• Collect, compile & share all the youth leader observation feedback forms with M&E for data analysis.
• Train Youth Leaders to increase their knowledge on program activities & tracking & ensure mentors implement bootcamp according to design.
• Ensure trackers, forms, mission data are accurate and information is submitted timely.
• Communicate regularly with the Field Operations Manager. to ensure that program management concerns are addressed timely and with appropriate urgency

Data Coordination Support(30%)
• Ensure quality implementation of the program through rigorous monitoring & providing quality program feedback
• Support M&E in the dissemination & collection of the VIP centricity forms
• Work with M&E to develop data collection tools & also to improve on the data collection processes.
• Setting timeliness & ensuring that Youth Leaders adhere to the reporting submission timelines.
• Train Youth Leaders on the importance & usage of the data collection tool. Coordinate all survey activities in the region & ensure accuracy & timely execution of reporting in all regions
• Participation in the mapping out of the survey learning questions & data analysis
• Leads student focus groups to check on bootcamp quality implementation.
• Document all survey learnings and share with the VIP bootcamp implementation team.
• Leads mentor focus groups to check on VIP bootcamp quality

Qualifications
• Bachelor’s degree in any business course with at least 3 years of professional experience. At least 2 years experience in development work (NGO, Schools, Youth related work, Volunteers/Interns, School Practices, Church) directly managing a diverse team of at least 10 people.
• Must have knowledge in Finance & taxation. Proficiency with Google suites, MS Office Suite, with excellent MS Word and Excel skills, etc.
• Experience working within the education sector in East Africa preferred and leading & coaching a team, managing finances, program reporting. •
Excellent interpersonal and written communication skills, strategic Skills, project Planning, and Problem-solving skills
• Should be systems oriented, high integrity with experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.
• Experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.
• Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Interested and qualified? Click here to apply

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Job Info
Job Category: NGO - Non Government Organisation jobs in Uganda
Job Type: Full-time
Deadline of this Job: Wednesday, February 14 2024
Duty Station: Mbarara
Posted: 07-02-2024
No of Jobs: 1
Start Publishing: 07-02-2024
Stop Publishing (Put date of 2030): 07-02-2077
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