Provision Of Consultancy Services For The Core Banking System Upgrade Project As A Quality Assurance Partner
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Introduction
Finance Trust Bank is in the process of upgrading its Core Banking Software (CBS). The bank has already started the project, and is currently at User Acceptance Test stage. The CBS upgrade carries significant risks from an internal, regulatory and customer perspective. It is on that basis that the bank desires to engage a Quality Assurance (QA) consultant as a partner during the project implementation to ensure that project is implemented as planned. The primary purpose of the quality assurance firm will be to verify that the project is progressing based on the bank’s expectations, that the project will bring business value, and that the project will deliver the solution on time and within budget according to the approved project plan. The process ensures that the project is doing the ‘Right Thing’ in the ‘Right Way’ to achieve the ‘Right Results’. The process emphasizes proactive monitoring, follow-up and corrective actions with the intent to efficiently and effectively resolve issues and implement improvements
Objective
The key objective of the assignment will be to provide quality assurance of the Core Banking Software upgrade implementation and support activities being undertaken by the vendor of the new system. The QA will work with the Bank’s Project team, review the processes by which expectations are met and managed, discuss status, issues and risks so that corrective actions can be taken if necessary
QA Approach
The QA approach is focused on ensuring that the CBS Project is delivered to the Bank’s expectation. This approach covers all CBS implementation phases which encompass both early deployment activities, as well as, ongoing activities involved before “going live” and eventually the “go-live” readiness. The QA will be required to work alongside the CBS Project Implementation Team to support and provide quality assurance as per the CBS Implementation Project Charter.
The following are activities to be undertaken
INSTRUCTIONS TO BIDDERS
1. Finance Trust Bank Ltd Invites Request for Proposals (RFP) to provide the following consulting services (here in after called “the services”): PROVISION OF CONSULTANCY SERVICES FOR THE CORE BANKING SYSTEM UPGRADE PROJECT AS A QUALITY ASSURANCE PARTNER.
2. The bidder shall chronologically serialize all pages of the Request for Proposal documents submitted.
3. It is not permissible to transfer this RFP to any other firm.
4. A firm will be selected under the Quality and Cost Based Selection (QCBS) Method
5. Please inform us by 1st Dec 2022 in writing at the address below or by E-mail procurement@financetrust.co.ug
6. The technical and financial proposals must be submitted on or before 1st Dec 2022 at 3.00 p.m.
COMPETENCY OF THE FIRM
The firm is expected have the following;
1. Provide evidence of experience through recommendation letters from institutions where assignments of similar nature have been carried out
2. Demonstrate the professional experience of the team leader by providing evidence using detailed CV and relevant Professional certificates for the team leader
3. Adequacy of resources assigned to this project with relevant experience (Provide evidence using CV and relevant Professional certificates)
4. Previous delivery of similar assignments during the last seven (7) years. (Provide a contact list of at least three (3) major customers, and each project should be of purchase value of NOT less than Ugx. Thirty Million (Ugx. 30,000,000.00). The service provider should avail reference letters from all the three (3) clients served. FTB may also conduct due diligence to verify the reference information provided
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