Summary
Date Posted: Monday, January 16, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Ref: QSSU-FIA-REC-RECEPTIONIST

About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client FINANCIAL INTELLIGENCE AUTHORITY, we are looking for a competent, skilled, and experienced Receptionist to work in Uganda.

JOB TITLE :RECEPTIONIST
SALARY SCALE : FIA 8
REPORTS TO : SENIOR HUMAN RESOURCE OFFICER
SUPERVISES :NONE

JOB PURPOSE
To be the first point of contact for the Authority providing both front desk courteous customer services to all visitors and administrative services across the Authority.

DUTIES AND RESPONSIBILITIES.
1. Serve as the face of the Authority, offering friendly service to those entering the building or calling in over the phone;
2. Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within the message system;
3. Welcome persons entering the Authority premises, answering any questions, providing directions and alerting staff when a visitor /client is there to meet them, in a timely manner;
4. Record messages, information requests and contact details accurately.
5. Ensure the delivery of all information received including contact details and forward to the appropriate staff member;
6. Maintain security by ensuring all visitors to the Authority follow the visitor’s security procedures as guided by the HR manual; monitor registration books, issue visitor badges on signing in and ensure the signing out procedure is adhered to.
7. Accept deliveries and mail, organise distribution to the recipient (apply receipt acknowledgement stamp on delivery) in a timely manner while also managing outgoing mail and packages for pickup.
8. Deal with any requests within personal expertise limit and refer to an appropriate person;
9. Ensure staff members are provided with swift and professional administrative support services in a timely manner.
10. Ensure that all office equipment (e.g., the photocopier) is in good working order at all times and communicating any technical fault to the IT Department.
11. Update the internal telephone directory and details of relevant personnel and their telephone numbers.
12. Handle files and data entry as requested.
13. Maintain a clean and clutter free reception area at all times.
14. Any other duties that may arise from time to time.

PERSON SPECIFICATIONS
Qualifications
1. Diploma in Business Administration /Customer Relations/care or Certificate in Receptionist studies, Office Management, Records Management or any other related field.
2. And any other relevant discipline.

Experience
No experience

Competencies
1. Knowledge and understanding of Authority’s vision, mission and Objectives;
2. Should possess values of the Authority which include; integrity, confidentiality, Accountability, professionalism.
3. Ability to handle sensitive information and maintain confidentiality.
4. Approachable and demonstrates professionalism;
5. Good communication both written and verbal
6. Exhibits professionalism and sound judgment;
7. Interpersonal skills;
8. Good customer service;
9. Ability to multitask;
10. Planning and organisational skills;
11. Works well independently and as part of a team;
12. Time and Task management skills;
13. Computer literate;


Job Experience: No Requirements

Work Hours: 8

Level of Education: Postgraduate Degree

Job application procedure

All candidates who meet the criteria outlined as above should submit their applications accompanied by a cover letter, cv, certificates and testimonials and 3 referees, under the job vacancy “QSSU-FIA-REC-RECEPTIONIST”

Application Link.
https://qsourcingservtec.applytojob.com/apply/0mTzx4j98O/QSSUFIARECRECEPTIONIST 

Note:
The deadline for applications is not later than 05:00 pm, Sunday, February 05th 2023.
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL-OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.


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