Summary
Date Posted: Saturday, March 15 2025, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE
• Responsible for growth of market share in the diaspora market segment through development and execution of the diaspora retail strategy and achieve profitable growth of the diaspora segment through assets, liabilities and customer relationship management.

KEY RESPONSIBILITIES:
• To grow market share for the diaspora segment by building an effective sales plan for an increased customer base, assets, liabilities, earnings and usage of diaspora bank products and services.
• To ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased wallet share.
• Plan, manage and execute campaigns in international markets with high customer potential.
• Develop and execute appropriate plans to retain and grow the bank’s strategic partnerships within the diaspora market.
• Analyse market intelligence across competitors, global markets and champion development of innovative products for the diaspora clientele.
• Drive quality service delivery to Diaspora customers through the agreed bank service level agreements.
• Create product awareness through training programs, support to the bank staff and sales team with an aim of increasing product uptake.
• Maintain a quality diaspora portfolio within the acceptable credit risk exposure.
• Onboard additional digital International Money Transfers to ease diaspora customer journey
• Prepare and maintain appropriate management and regulatory reports
DAILY RESPONSIBILITIES: -
• Opening of accounts
• Processing credit appraisals for Loan, Mortgage and other requests
• Ensure timely resolution of customer queries
• Make customer calls, bulk mailing and marketing for new business

MINIMUM POSITION QUALIFICATION REQUIREMENTS:
• Bachelor’s degree in Business Administration or related course

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Click here

All Jobs

QUICK ALERT SUBSCRIPTION