Vacancy title:
Relationship Manager E-Channels
Jobs at:
Bank Of AfricaDeadline of this Job:
Wednesday, January 10 2024
Summary
Date Posted: Wednesday, December 20 2023, Base Salary: Not Disclosed
JOB DETAILS:
Job Description
Position function
Actively undertake the execution of the E-channels strategy to drive penetration of the allocated portfolio of e-channel products to foster product uptake and business growth goals through superior relationship management, various sales initiatives, monitoring, and support of the branch network.
Key responsibilities
1. Closely work with the E-Channels Business Manager to initiate and oversee relationships of E-Channels business partners/agents, and actively support relationships with third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s e-channels and products
2. Implement various sales initiatives to drive E-channels business and product penetration in line with business goals.
3. Champion the execution of e-channels business plans relating to the allocated product portifolio to support the Bank’s growth strategies and exceed defined e-channels business goals.
4. Support the branch teams to achieve e-channel product targets, formulate plans to engage and acquire new consumers of electronic banking channels/products.
5. Constantly drive usage and retention initiatives for all e-channel products in liaison with the branch net work and business partners/agents.
6. Identify opportunities, innovations for new revenue streams around electronic banking and collaborate with the e-channels business manager to develop responsive product solutions to tap into such opportunities.
7. Analyse and track performance against E-channels products objectives, diagnose underperformance, propose and implement corrective action in consultation with the E-channels Business Manager.
8. Ensure distribution, safety and accountability for requisite resources for attaining e-channels sales effectiveness (product packs, advertising, equipment, etc)
9. Vigilantly monitor the market and industry trends, and competitor behavior to gather business intelligence to advise and shape strategic digital direction.
Skills, knowledge and experience
1. Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
2. 3 years’ experience in Business Development with exposure to electronic products.
3. Good grasp of the Bank’s strategy, and its products and services (especially e-product knowledge)
4. Strong track record in Direct Selling, Sales & Distribution Management and Relationship Management
5. Solid grasp general trends and applicability of technology, electronic channels / banking
6. Good computer skills
Required Competencies
1. Strategic vision: Demonstrate business acumen, strategic thinking, and global perspective to align HR strategies with organizational goals.
2. Data-informed decision-making: Utilize data analytics and technology for evidence-based decision-making, risk management, and competitive intelligence.
3. Change and talent management: Navigate change effectively, engage in talent planning, succession planning, and collaborate with leadership for organizational agility.
4. Effective communication: Communicate HR initiatives strategically, ensuring alignment with overall organizational strategies and fostering understanding.
5. Ethical leadership and adaptability: Integrate ethical considerations into HR strategies, stay agile in dynamic environments, and demonstrate ethical leadership.
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree
Job application procedure
Interested and qualified Click here to apply
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