Summary
Date Posted: Monday, July 29 2024, Base Salary: Not Disclosed

JOB DETAILS:
EnerGrow Sales Agents are responsible for relationship building and sales with our customers. They also support on monthly payment collection from their customers.

The specific tasks of this role include:
• Our build awareness and sales of EnerGrow loans and electronic products. This is done through door-to-door sales, product and company displays at markets, presentations to community groups and through engaging with our partners and their teams.
• This is a commission-based role that requires motivated and talented sales people who are excited to use their skills to help improve people’s lives through our products. For each sale, a Sales Agent earns a commission on the sale. Because we are a microfinance company, the Sales Agent’s pay is also affected by how well the customers repay their loans. Working with customers to repay on time will ensure the maximum commission.
• Sales Agent will be responsible for digitally gathering all required customer information required to provide a loan. The agent will be responsible for ensuring all customer and loan information presented to EnerGrow’s team is truthful and accurate.
• He/She will be responsible to undertaking occasional customer survey from time to time as guided by line managers.
• Work hand in hand with the Collections team to ensure all clients pay on time.
• Exceptionally talented sales agents may also be trained to provide training to our customers on how to improve their businesses and how to manage their finances.
• Daily travel is required to sales areas to meet potential clients and build relationships with local leaders.
• It is required to deliver high quality client service by keeping time, providing accurate information, and being respectful of all potential customers.
• It is mandatory to participate in maintaining and updating written and electronic client records, as well as other client or group documents.

What defines Success of a Sales Agent:
• Meeting sales targets
• Meeting collections targets
• Improving EnerGrow’s brand
Characteristics of a great Sales Agent
• Self-motivation to meet and exceed expectations.
• Understanding of sales and customer care
• Creativity in coming up with new ways to bring customers to EnerGrow
• Connecting with customers and helping them find solutions to problems using EnerGrow products.
• Excitement about being part of an organization that is changing Africa’s future for the better.
• Being comfortable in a fast-paced environment where change is normal and individual initiative-taking is encouraged.
• Having autonomy to implement your creative solutions – not just coming up with ideas, but possessing the commitment and skill to implement them.
• Passion for organization, attention to detail, and precision.

Job Requirements:
• Excellent communication and interpersonal skills
• A team player who can manage efficiently in a changing environment
• Ability to work independently
• High level of integrity
• Fluency in English and Luganda
• Comfort with data entry on phones and computers
• Strong written and verbal communications skills
• Commitment to excellence, outstanding work ethic, and attention to detail
• Outgoing with the ability to approach new groups or clients
• Sales experience is a plus but not a requirement

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure

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