Summary
Date Posted: Friday, October 06 2023, Base Salary: Not Disclosed

JOB DETAILS:
General Position Summary
The Senior MEL Officer will contribute to the quality assurance of program implementation and ensure that the program is meeting its deliverables, as well as developing tools and reports to demonstrate the impact and results of program implementation. S/he will develop and maintain data management systems. The MEL Officer is responsible for supporting the program by regularly collecting, entering, verifying, and analyzing data and work with the program team to make timely adjustments to measure the impact of Mercy Corps’ programs and to ensure M&E data is accurately incorporated into all organizational reports and information products. S/he will ensure the collection and analysis of useful, timely and actionable information for managers and decision-makers, and contribute to the frequent review, reflection, and key learning processes to improve performance.

Essential Job Responsibilities
Monitoring and Evaluation
• Work with program teams, partners, and M&E focal points to integrate M&E into ongoing project/program planning and implementation systems and ensure adherence to Mercy Corps M&E minimum standards.
• Lead the development of appropriate monitoring, tracking, and reporting systems, tools and templates that enhance monitoring of project outputs and quality, generate quality evidence on project impact and promote and ensure use of data for decision-making processes.
• Support the program in developing and promoting the use of standard indicators, tools, and forms (as appropriate) and M&E practices across the project/program and coordinate the collection of information required for country-level management.
• Coordinate assessments and evaluations.
• Ensure that monitoring plans are developed for the program and ensure that regular monitoring visits are conducted by MEL staff to the different project locations, ensure that minimum standards are being met, and that reports are shared with the program teams.
• Work with partners and program team to gather success stories and anecdotal evidence of program impact to share for outreach and with donors.

Data Analysis and Reporting
• Work as part of a broader team to design, facilitate and support data collection and analysis systems including baseline, annual, and end line surveys, regular monitoring, data collection and analysis, feedback, and reporting.
• Generate data reports (tables/graphs/reports) from the database at regular intervals, ensuring reports/information are available for program implementation staff as required.
• Facilitate data analysis with program implementation team as required.
• Conduct regular field visits to ensure all elements of the data system are being utilized effectively, assessing, and identifying breakdowns and areas that require clarifications and improvements.
• Coordinate with field team and partners to implement system corrections and adjustments, solving operational issues and documenting actions taken and next steps.
• Work with program teams to ensure data analysis and reports are integrated into programmatic decision making to improve impact of the program.
• Contribute to monthly reports and other ad hoc reports to meet donor and internal requirements.
• Report program achievements on TOLA, Activity Info, and other relevant reporting mechanisms.

Capacity Building
• Conduct needs assessment for the partners, MEL team and partners and determine a M&E training plan and tools to support staff.
• Conduct needs assessment to implement an induction on M&E and a training plan to inform the importance of M&E and how information feeds into the program.
• Develop training material and implement training plan based on the assessment needs and gaps of partners and M&E focal persons.
• Build the capacity of all relevant team members to develop and maintain a robust M&E system.
• Review partner reports and provide feedback and comments to improve reporting quality.
• Adapt existing protocols and plans to mentor and coach colleagues to build their capacity to enable them to develop high quality reports.

Database Management
• Develop and manage a program database that improves Mercy Corps’ ability to inform program implementation, analyze data, and represent impact to key stakeholders.
• Contribute to understanding of and support for mobile data collection hardware and software, including tools such as ONA/ODK, Commcare, Tableau, PowerBI etc.
• Ensure all relevant program staff can utilize the database to analyze program information and results.
• Design, adapt and maintain the database in conjunction with the MEL team to match strategic program or implementation changes.
• Review data being collected to locate and fix problems with data entry or integrity.
• Document database contents, protocols, and update manuals for smooth functioning of the data management system.
• Manage regular synchronizations of data.
• Troubleshoot front and back-end issues with the database, including any synchronization issues with field-level data entry.

Accountability
• Coordinate with the team to build systems that promote beneficiary accountability by ensuring that communities participate in initial assessments and program design.
• Coordinate with program teams to ensure that communities are informed about our programs and what we do, are aware of their entitlements, are comfortable to give feedback and that feedback is used to improve the quality of our programs.
• Ensure that Mercy Corps’ Community Feedback and Accountability Mechanism is clearly communicated to project beneficiaries, and that the hotline numbers are visible to end beneficiaries throughout the program.
• Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equality Policy.
• Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
• Other assigned tasks, as necessary.

Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility
MEL Assistant(s)

Accountability

Reports Directly To Program Manager

Works Directly With Country MEL Manager, Program team, Finance, Operations Department & Partners.

Knowledge and Experience
• Bachelor’s degree or equivalent, preferable in social sciences, development studies, business administration, public administration, international development, or other relevant disciplines with a postgraduate diploma in monitoring & evaluation and project management.
• A minimum of 4 (years) relevant experience in M&E and/or other relevant experience.
• Experience in monitoring and evaluation of market systems development programs is preferred.
• Fluent in both spoken and written English; ability in local languages in the program target areas is an added advantage.
• Previous experience working with international and/or local NGOs.
• Advanced computer skills and experience developing data management systems including ONA/KoBo/ODK, and Power BI are required.
• Extensive experience in the field survey/data collection techniques, data entry, data verification, management, and analysis.
• Strong team coordination, listening, and consensus building skills.

Success Factors
The successful function of the Senior MEL Officer role as a pre-prerequisite, would require being equipped with and hands on in: MEL technology applications; MEL frameworks, policy/procedures, and functions in line of MSD-climate-agriculture (ToC, Results & Logical frame works, data collection and management, DQA, data analysis & reporting, documentation, production of learning materials, dissemination of key findings, and knowledge management); managing partnership, stakeholder, and team (coordination/collaboration and networking abilities, contextual, diversity, and safeguarding awareness, capacity development, willingness to learn, team spirit, problem solving, creativity and innovation)

S/he will take a deep personal interest in humanitarian and development nexus; attentive to detail and able to carry out assigned tasks in a timely manner and according to a very high standard of quality; be creative and flexible, contributing to developing and encouraging new and innovative solutions, and at the same time will not have any difficulty in adhering to systems and procedures. S/he will strictly follow all protocols related to safety and security, and holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Mercy Corps’ values.




Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

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