Summary
Date Posted: Tuesday, July 19, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the role of Senior Manager- Infrastructure and Data Services in our Chief Operations Officer (COO) domain to support our expansion strategy.
REPORTING TO: Head of Business Technology Operations
JOB PURPOSE: Reporting to the Head of Business Technology Operations, the role holder will provide leadership in planning and managing business technology resources in the infrastructure, database administration and network operations units to ensure high degrees of availability and stability of services while optimizing costs, end user satisfaction and achievement of Bank’s digital strategy.


KEY ACCOUNTABILITIES:
• Develop standard procedures to enhance scalability, modernization, and performance of existing database architecture.
• Manage availability and stability of data centers (Primary and DR) as well as resilience of IP Transport Network between data centres, branches, and service providers.
• Maintain database and infrastructure disaster recovery procedures to ensure continuous availability and speedy recovery in line with the bank’s defined RTO and RPO.
• Supervise installation, migration, and upgrade of databases as well as routine database management and maintenance tasks in line with approved processes and procedures.
• Manage IT resource requirements to ensure appropriate balance between tactical and strategic initiatives
• Implement IT continuous improvement programs in infrastructure and database management.
• Lead IT asset management team to ensure assets full lifetime cycle value is achieved.
• Manage strategic relationships with key IT product and service providers.
• Provide in depth technical expertise for both tactical and operational initiatives.
• Oversee the implementation and maintenance of up-to-date security and update protocols on infrastructure and databases.
• Provide oversight for the unit in mitigating, monitoring, and managing infrastructure and database related risks.
• Work closely with project team members and line manager for time allocation and prioritisation of resources to deliver on technology projects.
• Manage staff in an effective manner (hiring, motivation, retention, performance/rewards assessments, development/corrective actions etc.).
• Oversee timely and effective closure of related IT audit findings.

QUALIFICATIONS, EXPERIENCE and COMPETENCIES REQUIRED:
• A Bachelor’s Degree in Computer Science, IT, Engineering, or other numerical biased Degrees.
• Post graduate qualification in Information Technology.
• Professional certification in technology governance and/or leadership e.g., ITIL, CGEIT, CISM, or other relevant.
• At least 7 years of demonstrable working experience in a busy IT environment.
• 3+ years team leadership experience.
• Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration.
• Exceptional oral and written communication skills.
• Self-motivated, adaptable and agility in difficult
• Proven ability to solve and advise on complex analytical challenges.
• Awareness of industry best practices in IT security.
• Team leadership and motivation.
• Analytical Thinking & Inductive Reasoning.
• Planning and Organization.
• Strategic Perspective.
• Critical Judgement and Decision-Making.
• Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.
• Adept to Negotiation.
• Leadership and Interpersonal Skills – Create a culture of continuous development and ownership.
• Inspire Commitment –Actions consistent with words.
• Self-Development – Drives own personal development plan.


Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

Job application procedure

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Friday 29th July 2022 to the email address indicated below.
 
Vacanciesbank@dfcugroup.com 
dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.
Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.


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