Vacancy title:
Service Consultant
Jobs at:
Standard BankDeadline of this Job:
Thursday, November 30 2023
Summary
Date Posted: Tuesday, November 07 2023, Base Salary: Not Disclosed
JOB DETAILS:
Job Description
Multiple Locations including: Northern & Western Uganda
Ntungamo, Kapchorwa, Mubende, Bundibugyo, Bulisa, Packwach, Kyotera, Kisoro, Kabale
To take demand from walk-in customers for any cash, digital migration and service-related matters in order to deliver a positive client experience.
• Adhere to all laid down policies and procedures regarding security of Bank assets i.e. user password security, security cards, keys, own till, stamps, vouchers, and all other working tools.
• Adhere to all laid-down policies and procedures regarding the handling, locking away and security of cash.
• Adhere to cash holdings within prescribed limits. Adhere to dual control requirements for managing blank forms.
• Advise customers of price changes on the services and products provided by the bank.
• Amend limits on debit cards as requested by customers and in accordance with laid down procedures.
Qualifications
• First Degree from a reputable university
• One year of experience in a sales / customer service role
• Previous branch banking experience will be an added advantage.
Additional Information
Behavioral Competencies:
• Adopting Practical Approaches
• Articulating Information
• Embracing Change
• Establishing Rapport
• Examining Information
Technical Competencies:
• Cash Handling
• Client Servicing
• Cross and Up-Selling
• Customer Understanding (Consumer Banking)
• Heart of Customer Experience
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
Interested applicants?Click here to apply
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