Summary
Date Posted: Tuesday, September 12 2023, Base Salary: Not Disclosed

JOB DETAILS:
Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
This is a fully remote 2nd line Support role in a small team supporting M-KOPA's 1000+ contact centre users on their VOIP, PBX and Cloud Infrastructure.

Essential skills for the role should include, experience in a similar sized "high availability" call centre support environment. Windows and Linux server admin skills, IPSec, SQL and Azure skills are vital.

There is a on-call week for support 1 in 4 weeks, that is compensated and the team boasts a collaborative learning environment where new tech is at the forefront.

This is a mid level role. The process will be as follows;
• Resume Screening by Recruiter and/or Hiring Manager
• Screening call - 30 mins
• Hiring Manager call - 45 mins
• Tech interview (screen share) - 30 mins
• Final Interview - TBC

Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.


Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure

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