Summary
Date Posted: Tuesday, May 09, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

The job holder will be required to upgrade existing M-Kopa Customers to products offered by the company, close sales, and maintain good customer relationships.

KEY JOB FUNCTIONS
• Tele-selling: Calling our existing customers to upgrade them to Televisions and other products which the company has to offer
• Conversation objectives: Responsible for ensuring the campaign achieves its conversions and objectives
• Quality objectives: To ensure the quality of calling adheres to set quality standards
• Talk time objectives: To adhere to expected talk time benchmarks to maximize productivity

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
• Any Certificate or Diploma preferably
• BPO Industry, captive call center industry experience
• Sales skills and excellent communication skills
• Excellent persuasive and convincing skills, result-oriented and self-driven
• Exceptional work ethic and integrity
• Excellent communication skills (both verbal and written) and listening skills


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Associate Degree

Job application procedure

Interested applicants click here to apply


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