Summary
Date Posted: Friday, March 15 2024, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE:
Reporting to Financial Crime Manager, the role will be responsible for monitoring, detecting, and preventing losses that result from high risk and fraudulent monetary and non-monetary transactions, through timely review and closure of alerts.

LOCATION: Kampala

KEY RESPONSIBILITIES:
• Monitor and analyse financial transactions, and other financial documents to identify, stop and report any potentially fraudulent activity.
• Detect and prevent potential fraud across all payment channels in the Bank by reviewing alerts on customers’ accounts, observing customer transactions to identify fraudulent activity such as account take over, theft and similar other risks.
• Identify fraud patterns through active monitoring and interpretation of all the alerts on the Bank’s fraud detection and monitoring tools and ensure that appropriate actions are taken to mitigate fraud.
• Interact with internal and external parties where necessary to validate transaction information as and when required.
• Contribute to the creation and review (fine tuning) of fraud rules on the Bank’s fraud detection tools periodically by providing analytical data to support decision making.
• Continuously improve information flow to mitigate fraud by facilitating periodic calls with Visa Risk Manager (VRM) team and other stakeholders.
• Timely escalation of alerts that require further investigations as flagged by Fraud Detection tools.
• Timely resolution of queued transactions within the service level agreement to reduce potential revenue losses.
• Prepare and submit monthly reports detailing the number of monthly suspected fraudulent cases and its financial exposures to the Bank, the number of confirmed frauds cases and the fraud saves accomplished.

QUALIFICATIONS, EXPERIENCE and COMPETENCIES REQUIRED:
• Bachelor’s Degree in a Business-related discipline.
• Certification in Fraud Examination is added advantage.
• At least 3 years’ experience in Banking operations.
• Knowledge of banking products, risks, and processes such that advice is as informed, appropriate, and relevant to business needs.
• Sufficient knowledge of the local laws, regulatory expectations, and internal policy requirements as they relate to financial crime risk.
• Good interviewing skills to enlist required information.
• Proficiency in Microsoft Word and Excel spreadsheets.
• Ability to collect, analyze and evaluate information and the preparation of written concise reports of work performed plus recommendations.
• Ability to communicate clearly and effectively, both orally and in writing.
• Possession of flexibility and ability to adapt appropriately to changing requirements and situations.
• High level of maturity, confidentiality, and objectivity.
• Excellent communications and engagement skills.
• Strong attention to detail and personal effectiveness.
• High-level of integrity and standards.
• Self-drive and initiative.
• Unafraid to take responsibility.
• Ability to work effectively with local contemporaries and peers in other clusters and regions to maintain a collaborative culture.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Tuesday 19th March 2024 to the email address indicated below.
Vacanciesbank@dfcugroup.com 



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