Job Information
Head of ICT Job at A leading Commercial Bank - Career Opportunity in Uganda
A Commercial Bank 549 Days Ago
Job Category: Computer/ IT
Job Type: Full-Time
Deadline of this Job: 30th November 2018
Duty Station: Kampala, Uganda
Posted: 23-11-2018
Job Status
No of Jobs: 1
Start Publishing: 23-11-2018
Stop Publishing (Put date of 2030): 23-11-2062
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Job Description

Vacancy title:
Head of ICT

Jobs at:
A leading Commercial Bank

Deadline of this Job:
30th November 2018

Duty Station:
Kampala, Uganda

Date Posted: 23rd November 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

Our client is a leading Commercial Bank, offering a comprehensive range of banking products and services for both the retail and corporate markets, across a wide branch network in Uganda. On behalf of our client, we are searching for an experienced Information Communication Technology Specialist to fill the following position:
Head of ICT
Reports to: Executive Director

Job Purpose: Responsible for providing leadership and direction in the lT technical function and services including testing, staff training ,development,implementation,support of applications and any other identified software & hardware products in accordance with best practice IT principles, policies and procedures.

Key Performance Areas

  • Developing and implementing the business plan, goals, and budget for ICT function and activities that consider the overall corporate objectives, business plan and operational priorities.
  • Establishing and setting quality service standards to respond to internal and external client's inquiries, requests, and issues related to IOT.
  • Evaluating, monitoring, and controlling department and staff performance against agreed performance standards.
  • Regularly review and update the'company‘s ICT strategy ensuring that it continues to reflect changes in the company‘s objective, legislation, and the external technological environment.
  • Ensuring that head office and all branches are in compliance with established ICT policies, procedures and statutory regulations.
  • Participating in various internal Board and Management Committee meetings.
  • Setting the overall ICT objectives and plans and monitor performance against the strategic plan; reports and takes corrective action against significant deviations
  • Ensuring regular client, supplier and staff satisfaction surveys regarding ICT services and takes corrective action.
  • Ensuring the delivery of high quality service standards to internal clients in responding to inquiries, requests, and issues related to ICT.
  • Overseeing the documentation and application of sound and up to date ICT principles and ensures compliance with local banking and finance legislation, regulations, policies, and procedures. in close co-ordination with Head of Finance, and load of Internal Audit, ensures that all ICT aspects comply with Control Bank regulations.
  • Setting up, testing, and maintaining ICT Disaster Recovery Plans, policies and procedures.
  • Negotiating and attaining vendor and business contractual levels for services and equipment.
  • Coordinating and maintaining contracts for all computers and auxiliary equipment and user documentation for all software applications.
  • Coordinating and overseeing the delivery, installation, setting- up, testing, and implementation of all new software systems and upgrades and implements all system customizations.
  • Participating in negotiating terms and conditions for purchases and providing on-going support with computer hardware, software, telecommunication, and power.

Job Requirements:

  • Master's degree in either computer Science, Information Technology or Business computing.
  • Bachelor's degree in either computer Science or Information Technology
  • At least 5 years working experience in a busy IT environment.
  • Wide knowledge of and advanced skills in computer terminal and personal computer operation, Serves , software programs of diverse functionality used by Banks including but not limited to, communications systems, desktop applications, and network administrative programs and resources,
  • Advanced knowledge of related statutory lT compliance regulations and banking policies, procedures, and systems.
  • Knowledge of the General Banking or Financial Services Act, banking laws and, regulations, local legal legislation, local employment and labour laws.
  • Experience with MS SOL is required. However any other knowledge of relational databases like MySOL, postgress and oracle is an added advantage.
  • Project Planning and Performance Management skills
  • Reporting and Communication Skills
  • Organizing, interpersonal, and People Management Skills

Job application procedure
Interested candidates email your CV to  or upload it on Or hand deliver to Plot 10,3rd Street, Industrial Area All applications should be addressed to the Recruitment Manager; Deadline for submission is 30th November 2018

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