Customer Service Jobs at Brac Uganda and East African Health Research Commission

Deadline of this Job: 17 October 2022
JOB PURPOSE
He/she is responsible for Opening and Closing the offices, loading and offloading of materials. He will support the Administrative Officer in ensuring the safety at the premises and delivery of documents to and from the country office.

RESPONSIBILITIES
• To open and close the offices in time
• Load and offload official materials at the Country Office
• Be available at the work station to fulfil his duties, except on official away duty Support the Administrative Assistant to deliver official documents and other vital materials to and from the Country Office.
• Work with the Administrative Assistant to ensure maximum safety and security of the office premises and property through continuous check-ups and patrols at the station.
• Support the Administrative Assistant in generator maintenance and distribution of drinking water
• Bring to the attention of the authorities any matter that may compromise the security of the work station and properties there in.
• Prepare and submit standard monthly incident reports and other supporting documents to the supervisor and relevant partners on a timely basis. Uphold the BRAC vision, mission, core values and policies including an effective safeguarding policy;

SAFEGUARDING RESPONSIBILITIES:
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program's goals on safeguarding implementation
• Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same

EDUCATIONAL REQUIREMENTS
• Uganda Certificate of Education

SKILLS AND COMPETENCIES
• Integrity Interpersonal skills Security Alertness Diligence and self-drive Excellent organization skills.
• Ability to work under pressure.
• Team work . Good communication skills.

EXPERIENCE REQUIREMENTS
• 1+ years' experience in a janitorial related position in a recognized organization

EMPLOYMENT TYPE:
Contractual
SALARY: Negotiable
JOB LOCATION: Bugiri, Kangulumira, Njeru, Lugazi and Nakifuma




Deadline of this Job: 21 October 2022
JOB DETAILS:

The East African Health Research Commission (EAHRC) is an Institution of the East African Community (EAC) established by the 5th Extra-Ordinary Summit of the EAC Heads of State on 18th June 2007. The EAHRC has been established as a mechanism for making available to the community, advice upon all matters of health and health related researches and findings necessary for knowledge generation, technological development, policy formulations, practices and related matters. The vision of the Commission is high quality research for improvement of the health and well-being of the people of the community; its mission is to coordinate and promote the conduct of health research; to source, gather and disseminate the findings for the purpose of policy formulations. The overall objective of the Commission is to improve the health of the citizens in the Partner States through capacity building and poverty reduction by promoting, co-ordinating and formulating policies for effective utilization of results from health research. The E.A.H.R.C has the following employment opportunities available:-


Duties and Responsibilities

• Receive and provide information to visitors and direct them appropriately.
• Answer and direct telephone calls;
• Maintain visitors register;
• Advise and direct delegates and participants on hotel accommodations bookings;
• Perform messengerial duties e.g. dispatch letters, files, documents;
• Assemble binding stationery;
• Daily preparation and provision of refreshments to EAHRC staff;
• Prepare meeting rooms, provide logistic support during meetings including provision of refreshments;
• Supervise the service providers who clean the EAHRC HQ offices;
• Prepare documents for meetings.
• Direct and register delegates to the relevant rooms.
• Stationery administration to staff as required.
• Perform any other duties as may be assigned by the Management from time to time.

Academic and Professional Qualification
• level and Diploma in Front Office Management

Experience & Key Competencies
• Must have a minimum of 03 years relevant experience.
• Must be Customer focused, have good Communication and listening skills and be able to work under pressure and outgoing
• Must be fluent in written and spoken English. Knowledge of French & or Kiswahili will be an added advantage