Deadline of this Job: 11 November 2022
JOB DETAILS:Overview
Fracht Uganda is a Swiss International Freight Forwarder that has been in existence since 1955; with its headquarters located in Basel, Switzerland. As a reputable Freight Forwarder, FRACHT has a worldwide network that stretches across all continents. We are in 115 countries worldwide; of which 16 of these are in Africa. Job Post - Field Operations Co-Ordinator (Exports)
JOB DESCRIPTION
• Supervise inspection and loading of empty containers from nominated depots on allocated trucks by Transport department as per the confirmed booking order from Commercial Department-Export and position at the named loading address to start on the export loading process.
• Supervise loading and offloading of export cargo at the given client warehouse location with the right quantity contracted, carefully loaded into the container without any damage.
• Dispatching off Trucks loaded from client’s premises and ensure that the cargo count/ loading/ offloading tallies with the cargo loaded/ offloaded at client’s premises or warehouse.
• To secure client’s cargo by sealing the container with the Fracht wire seals after any loading.
• Interface with the Commercial Department – Export, Transport Department and Declarations Department to share/confirm evidence of loadings (pictures of containers on each truck loaded) as per every truck allocation to facilitate the processing of export documentation.
• Share Export Tally reports with Commercial Department – Export and Declaration duly signed by the client and security at loading premises.
• To follow up on Entries from declaration department, organize all necessary documents for efficient movement to Mombasa.
• Liaise with URA Customs Electronic Seal Department to facilitate with tested and working electronic seals for every Export Loaded against each Entry captured.
• Liaise with URA Customs barrier officers at the office of dispatch for the export to affix the electronic seals and depart the Entry in the Asycuda System.
• Flag off the loaded trucks for Mombasa in accordance and complying with Customs rules and regulations.
• Always maintain a folder with all records of Tally sheets, Container Movement forms, delivery notes, loading transshipments and all export stock records.
• Compile data (inform of daily reports) regarding exports loaded, inspected, and dispatched and advise the immediate supervisor or Commercial Department – Export for matters that may need urgent attention.
• Highlight causes of delays in export field operations, suggest ways that may lead to avoidance of such and how to continuously improve the working environment.
Qualifications
• A Diploma in Customs Clearing and Forwarding
• A certificate in East Africa Customs Freight Forwarding Practicing Certificate.
• A degree in any business course is an added advantage.
Experience
• 3 years’ experience
Personal Attributes
• Demonstrate aptitude of teamwork
• High level of interpersonal skills
• Must have effective communication skills, both written and oral
• Must be prepared to work long and irregular hours
• Ability to keep deadlines is a must requirement
Deadline of this Job: 16 November 2022
JOB DETAILS:Knowledge, Skills & Competences
• Excellent knowledge of the WASH Sector and demonstrated knowledge of the Development and Humanitarian sector in Uganda, including knowledge and understanding of the Comprehensive Refuge Response Framework (CRRF).
• Understanding and experience of process facilitation and capacity development.
• Substantive working experience in the development and/or humanitarian sector in Uganda. Knowledge and work experience within the refugee response sector and good understanding of the international refugee policies and their implications.
• Experience in humanitarian and international development settings outside Uganda is an asset.
Other knowledge/skills
• Demonstrates a high level of organisational and analytical skills
• Equally competent in the field and in the office when it comes to engineering related tasks Excellent understanding of capacity development and proven track record of advising governments and/or other agencies within the context of international development
• Ability to work well under pressure and in a context with diverse actors with minimal supervision
• Excellent communication, presentation and report writing skills
• Excellent IT skills (esp. writing of official documents, presentations)
• Excellent command of the English language (spoken and written). Knowledge of the German language is an asset
• Willingness to learn
• High degree of self-motivation and team spirit in a multi-cultural and inter-disciplinary team
Responsibilities
The Water and Sanitation, Water Resources Advisor will be in charge of:
• Managing the WatSSUP Lira Office office is integrated with partner NUWS)
• Advisory services to the NUWS and if required other regional units of the MWE Development of an Operator Model (incl. Financing Strategy) for the predominantly solar-powered Water Supply Systems in refugee settlements and host communities Effective contributions, coordination, and collaboration with the consulting team (GFA) and the supervision engineering group in upgrading the Water Supply Systems
• Support to the Development of the Transition Road Map
• Facilitation and input to consulting processes by external companies
• Regular field trips to the construction sites and documentation of visits and progress
• Participating and initiating regular monitoring and briefing meetings
• Development of presentations and Terms of References (TOR)
• Responsible for knowledge management and data management for all output B-related documents and information. The Water and Sanitation, Water Resources Advisor performs the following tasks:
Specific Tasks
• Advise the regional units of the MWE (especially Northern Umbrella for Water and Sanitation (NUWS), and Upper Nile
Water Management Zone (UNWMZ).
• Advises the NUWS on the Transfer of Water Supply Systems from Humanitarian actors/UNHCR to the Umbrella
Authority (Utility Model).
• Facilitates in close cooperation with the GFA Team in Output B the upgrade of up to 30 Water Supply Systems (WSS) that are supported by GIZ WatSSUP. Development of an Operator Model (incl. Financing Strategy) for the predominantly solar-powered Water Supply Systems in refugee settlements and host communities.
• Supports the NUWS in the development and update of a Transition Road Map for the handover of systems from humanitarian/development partners to the NUWS. Follow-up and document the water abstraction permits for about 40 piped Water Supply Systems - operated by NUWS, through Upper Nile Water Management Zone (UN-WMZ). Advise and support in the implementation of a survey to analyse the level of service delivery by NUWS to beneficiaries in the Refugee Settlements. Facilitation of key consulting processes and assigned short-term consultants from GIZ and GFA on processes in relation to Output
• Conduct regular steering meeting with the NU-WS and UN-WMZ and document them accordingly.
• Effective coordination and collaboration with the consulting team (GFA) and colleagues within other Output areas in Arua, Yumbe, Madi Okollo, Terego and Kampala as well as other Development Partners (e.g., KfW) in Lira. Stakeholder engagement and representation of the WatSSUP programme in Lira.
• Develops Terms of References for assignments and conducts evaluations for tender processes in relation to Output B
and as requested by the Head of Programme.
Develops presentations and documentations about the programme and its implementation.
• Responsible for knowledge management and data management for all output B -related documents and information.
• Professional management of the GIZ Lira-based office and the assigned support staff (currently one driver).
Other Duties/Additional Tasks
• Develops and documents the lessons learnt from the programme activities and makes suggestions for publications on IDA and/or social media
• Regular knowledge management and documentation of information, results, and reports on MS Teams
• Good coordination with programme administrative/finance/communication support teams
• Cooperation with other programmes (SI Flucht) in the sector as well as in the region and GIZ-wide (globally).
• Performs other duties and tasks at the request of management.
Qualifications
• Master's degree in Civil Engineering, Natural Resources Management, or its equivalent
Details of experience
• At least 5 years' experience in related positions working with the national and regional levels of MWE, as well as district local governments
Deadline of this Job: 18 November 2022
JOB DETAILS:Background
Enabel in Uganda is seeking to recruit four Field Officers to be based in one of the following duty stations; Fort Portal, Hoima, Kibaale and Kasese.
The Field Officer is responsible for identifying, prioritizing and monitoring social protection project activities in order to ensure a participatory, adapted and consistent choice of activities and their realization within the set execution deadline.
Tasks and Responsibilities
• You provide an analysis of the situation and needs of the targeted population (s).
• You facilitate participatory identification of social protection needs.
• You implement activities with partner organisations in order to strengthen their quality and consistent integration with other actions carried out to address the needs of targeted populations.
• You ensure activity and investment implementation control and reporting in order to ensure their quality.
Required Qualifications and Experience
• Bachelor’s Degree in Development Studies, Social Sciences, Social Work and Social Administration or any other related humanities.
• Minimum of 5 years of experience in implementing activities for a development project/programme.
• Proven experience in social protection initiatives.
• Experience in community work is an important asset.
• Experience in working with government ministries, private sector, civil society as well as employers’ and workers’ organisations is an advantage.
• Required Knowledge and Skills
• You have broad and in-depth understanding of the various aspects of international cooperation (context, challenges, strengths, partners, functioning, etc.).
• Possess a valid Motorbike riding permit.
• Good working knowledge of ICT technologies (related software, phone, email) and computer applications (e.g. MS Office).
• Ability to work on own initiative as well as a member of a team.
• Ability to deal with people with tact and diplomacy.
• Ability to work in a multicultural environment and demonstrate gender-sensitive and non-discriminatory behaviour and attitude.
• Fluent in English and Runyakitara languages.
• You commit to the vision, mission and values of Enabel: https://www.enabel.be/content/enabel-vision-mission-values.
We offer you
• An exciting and varied learning experience in an international environment and warm team.
• A 24-month contract or you are included in the recruitment reserve for a period of 3 years.
• A salary package comprising a monthly gross salary between UGX 4,300,000 and UGX 4,800,000 that is commensurate with experience and in accordance with our salary scales, medical insurance and a 13th-month paid in December.
• Our job openings are for all who fulfil the conditions in the job advertisement. Enabel is committed to equal opportunities and diversity in its workforce. Recruitment is solely
Deadline of this Job: 30 November 2022
JOB DETAILS:Responsibilities
• Respond to all emails, phone calls, WhatsApp messages, social media engagements and live chat messages in real time or within 15 minutes from when they are sent.
• Ensure real time status updates of all client requests across all service areas
• Able to market the company to include attending events to promote the company
• Work with sales/marketing staff to convert prospects into actual and satisfied users.
• Provide an exceptional customer experience to all clients – online, over the phone and in person
• Work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages
• Coordinate and create all needed shipping documents for both imports and exports in a timely fashion ensuring all industry guidelines are met
• Ability to examine online stores and successfully complete purchase requests
• Familiarity with the operations in the shipping industry, to include but not limited to, pick ups, drop offs, Bill of Laden, Commercial Invoice, etc
• Ability to comfortably use computers, a variety of mobile devices and Microsoft office applications to include navigating web pages and apps.
• Ability to walk a user remotely over the phone through issues encountered with our platform (website and apps) or to walk a user remotely over the phone or in person on how to use our platform.
• Excellent customer service and able to professionally interact with customers in person and over the phone
• Able to quickly learn new programs and processes
Skills
• Great customer service skills
• Excellent communicator
• Good understanding of the shipping industry, eCommerce, sales and marketing and computer savvy.
Representative Requirements
• Bachelor’s degree in business, marketing, economics or related field.
• Experience and commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook.
• Able to work with little to no supervision
