Sales Jobs at FINCA Uganda and other companies

JOB DETAILS:

The Direct Sales Representative will be responsible for lead generation and opening of new accounts for both savings and loans. This role entails field visits to clients to understand their needs and recommend the appropriate FINCA product. The Direct Sales Representative (DSR) is a front line commission staff position responsible for marketing all FINCA Uganda Products. S/he is the commission staff that directly deals with existing and potential Savers and Loan Clients on a daily basis. S/he is expected to disseminate brief information on FINCA Uganda, the savings and Business or Loan Products and any other information as s/he may be authorized to, from time to time. The DSR must be resident in vicinity of the branch of attachment.

Key Duties & Responsibilities:
The successful DSR will be expected at all times to provide the following services during the tenure of the Agreement:
• Provide the sales leads for bank products (savings and loans) by soliciting business from prospective customers.
• Attend or make presentations to corporates on various banking products.
• Advise customers on how to complete application forms for all the Bank’s products.
• Explain fully to customers the terms and conditions of the bank’s products.
• Receive customer feedback during the course of interacting with customers and provide such feedback to the supervisor within 24 hours.
• Monitor the competition in your allocated geographical area and report to the supervisor.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
• Basic reading, writing and arithmetic skills.
• Hands on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications
• High level of analytical and creative skills
• Ability to work well under pressure
• Professionalism

Qualification:
• A Bachelor’s Degree or Diploma in any business related fields from a recognized University/Institution

JOB DETAILS:
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit competent individual to fill the following Position;

Job Title: Sales Representative – EBU
Reports to: Senior Manager – Enterprise Sales
Division: Enterprise Business Unit
No. of Vacancies: 1

Main Job Functions:
• Set, deliver, and track sales targets as aligned with company business objectives
• Develop and maintain excellent knowledge and understanding of our business offerings, competitors, and industry.
• Acquire a thorough understanding of key customer needs/and requirements and identifying new growth opportunities
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Generate new sales using existing and potential customer networks.
• Developing trust relationships with a portfolio of major clients to ensure Account retention.
• Managing a portfolio of accounts to achieve long-term success
• Suggest actions to improve sales performance and identify opportunities
• Act as the point of contact and handle customers’ individual needs
• Provide superior customer service and ensuring client satisfaction
• Communicating and coordinating with internal teams to deliver solutions
• Ensure that correct customised products and services are delivered to customers in a timely manner
• Conduct regular customer service meetings to assess performance and operational conditions.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular performance reports to management using key account metrics.

Education:
• Bachelor’s degree in Business Management/ Engineering or computer Science from a recognized university.

Experience:
• 2-4 years’ experience in Sales with telecoms and Fintech products knowledge
• Excellent communication, presentation, interpersonal, documentation skills required.
• Good organizational and time management skills and ability to work to tight deadlines.
• Minimum of 3years work experience in a Sales environment.
• Must have knowledge and experience in executing trade activations in malls, offices and door to door activities.

Skills/Competencies:
• Excellent communication, negotiation skills and presentation skills
• Understanding of financial, legal and contractual aspects of tendering and the operational implications
• Hands on experience in sales, account management and an ability to deliver excellent customer experience

Behavioural qualities:
• Ability to execute targeted trade activations with other team members
• Understanding of acquisition and marketing strategies in both Corporate, Government-MDAs and SME market segments
• Computer literacy
• Exercise excellent objectivity, judgement and integrity at all times
• Organized, self-motivated and proactively generating initiatives
• Results orientation
• Team Player

JOB DETAILS:
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position;

Job Title: Manager – Acquisition
Reports to: Senior Manager – Regional Operations
Division: Sales & Distribution
No. of Vacancies: 1

Main Job Functions:
• Provide leadership in the creation and implementation of Sim Selling Outlets (SSOs) Channel/Outlet plans (strategy)
• Implement and drive Channel plans to grow the number of Sim Selling outlets to support the business plan Gross Adds set targets.
• Ensure SSO footprint tracking & gap analysis with granular reporting on mPOS gaps up to site level.
• Tracking of weekly mPOS agent productivity as a key enabler to achieve the desired daily activations targets.
• Grow mPOS agent footprint & ensure an ongoing whitelist of Sim Swaps, Pin resets, data and airtime bundles outlets/ mini Service Centers as per the Business strategy
• Manage mPOS agent KYC in line with regulatory & compliance standards through frequent reporting on compliance levels
• Track sim card availability to support subscriber growth (Net Additions).
• Grow RGS30 Mobile Money subscribers
• Manage the execution of Channel plans and ensure Brand standards for Channels are adhered to
• Manage the initiation and implementation of channel activations to drive acquisitions
• Liaise with the Regional Business Managers to ensure excellent in-Trade activation and execution in line with Picture of Success
• Provide Channel and Shopper thought leadership for acquisitions channel plans implementation
• Manage the initiation and implementation of channel activations to drive acquisitions
• Oversee respective stock planning, forecasting and analysis for distribution and main warehouses
• Coordinate overall supply chain in the company for all distribution channel partners
• Manage the implementation and execution of acquisitions strategy and brand visibility nationally
• Business Intelligence use for distribution optimization
• Develop commission structures for dealers, agents and staff.
• Build and maintain regular contacts with key channels to build stronger relationships.
• Prepare or Liaise with the respective stakeholders on the value proposition to the consumers and Sim Selling Agents
• Promote and ensure compliance with (MTN policies, processes and procedures, overall objectives of the organization, regulatory & legal)
• Lead in establishing high level stakeholder interactions with the relevant stakeholders.
• Provide and grow sales innovation aligned to the vision mission and strategic focus areas of the business.
• Identify tools /technology that supports implementation of the acquisition strategy.
• Closely work with IT to ensure necessary enhancements are done whenever there is a change in requirement.
• Maintain professional working relationship with management, field and cross functional personnel, as well as customers and industry partners.
• Team management – coach and train team in-line with company and HR objectives, carry-out regular development conversations and performance reviews to build and develop talent.

Education:
• A Bachelor’s degree in Marketing, Business Administration, Commerce or any other related field.
• A postgraduate qualification in a related field and professional sales certification is an added advantage.

Experience:
• 5 years’ experience in sales and distribution in a telecom company or service industry
• 3 years’ experience in a supervisory role
• Good knowledge of sales and retail Industry trends, best practice retail
• Structured and organized approach to communicate

Knowledge & Trainings:
• Stress Management
• Problem Solving, Flexibility
• Communication Skills
• Coordinating Techniques
• Interpersonal skills
• Integrity
• Team work and admirable people skills.
• Critical Thinking.
• Emotional Intelligence
• Strategic thinking and Collaboration
• Planning skills
• Sales & Customer focus
• Proactive
• Self-motivation
• Analytical thinking
• Presentation skills
• Strong Analytic skills
• Excellent sales and negotiation skills
• Ability to multitask and prioritize daily workload.
• Sales & retail industry trends
• Sales & Distribution Market dynamics
• Strong Business acumen
• Extensive knowledge of the Telecom industry
• Understanding the regulatory environment specifically on both consumer & retail agent on boarding